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sssscary Posted:
Hi, I realize this
post is old, but I
was just trying to
find out how to
auto delete...
In The Forum:
VoIP Feature Wish List
Topic:
Auto-Delete Voicemail When Forwarded to Email!!
On May 24, 2012 at 08:08:15

sandyj Posted:
The last few days
I've gotten a
couple of calls
from angry people
demanding that...
In The Forum:
Vonage
Topic:
Someone is using my phone number? Hacked?
On May 18, 2012 at 20:07:46

vrtlassit7 Posted:
Can anyone help me
figure out a
solution to create
a virtual
attendant? I own
a small...
In The Forum:
VoIP Feature Wish List
Topic:
Virtual Attendant
On May 18, 2012 at 07:53:07

rodisport Posted:
I have had this
problem for more
than 4 months now
when i call some
one it doesn't...
In The Forum:
Vonage UK
Topic:
no ringing tone
On May 14, 2012 at 18:17:44

js123 Posted:
we already have
vonage device how
can i reactivate
the service and
what is the
procedure....
In The Forum:
Vonage
Topic:
how to reactivate the service
On May 12, 2012 at 14:57:39

dconnor Posted:
A photo would be
helpful....
In The Forum:
Hard Wiring - Installation
Topic:
Problem with home wireup
On May 08, 2012 at 10:47:17

rival Posted:
Thank you! This
was my exact
problem. Outgoing
calls would fail,
incoming calls...
In The Forum:
Vonage
Topic:
Dial tone ok, incoming calls ok, no outgoing calls
On May 03, 2012 at 21:11:35

stevejone Posted:
This is really a
good topic.It
gives a quite
detailed
information about
the jammer...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 03, 2012 at 11:29:58

MiveAmige Posted:
The nature of a
cell phone jammer

By
mobile jammer
(jammer, cell ph...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 02, 2012 at 18:55:02

cotswold Posted:
I spoke to tech
support last night
and was promised a
call back in 10
minutes...the...
In The Forum:
Vonage UK
Topic:
transfered calls to mobile come up as "unknown"
On May 02, 2012 at 03:35:55

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Vonage Even after you select your invoice for the month you want to view, and click on

Even after you select your invoice for the month you want to view,
and click on "view call detail" at the bottom of the page, you only see the last couple days of the month. There is no way to go back and see all the calls for the bill cycle.

It appears you either have to 'view current activity' and go back in 7 day increments or you can use the 'advanced activity search'
to view a range of dates to see the calls placed. Either way
you will end up manually adding up all the minutes to see what your usage was to balance your minutes

I am going to download scerruti's spreadsheet tool and give it a try
- Thank you

I have sent an email and opened a case to the Vonage Billing folks, but the last time I did that it was about 6 weeks before anyone from Vonage responded to me.

This seems like an easy thing for Vonage to do.

Thanks for everyone's feedback.

Read The Full Thread:

How do I vew my usage activity for the whole billing period

• Hello, We are on a 500 minute plan with Vonage since Feb, 2005. Last month
• On the billin page go to billing history. Open up the bill that was over and you should
• actually from your online account you would click on activity which allows you
• HunterMcD's answer was correct, I am going to flesh out the options a bit. If
• You know your tool Rocks. I use it plus my own custom excel sheet that allows me to
• scerruti: I am on the 500 minute plan too. I only get the "View Billing Detail"
• Are you clicking on billing history?
• Yes. I select the invoice and the link for "View Billing History" is missing. Everything
• I had that problem too, then I remembered I used to be on an unlimited plan.
• Are you clicking on billing history? I am just on the billing page not on an

rpguy4 posted "Even after you select your invoice for the month you want to view, and click on" on 09/01/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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