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Vonage Does your specific model of the Westell 7500 have wireless capabilities? I am



Does your specific model of the Westell 7500 have wireless capabilities? I am aware that some people do claim this is a wireless gateway DSL modem router and others say it is not.

If yours does have wireless capabilities you need to make sure the wireless function is either disabled or secured with WPA, WPA2, or WEP to prevent unauthorized use. It is possible you are broadcasting a wireless SSID which is not secured like any wireless router by default and someone is leeching off of your connection for free wireless access. This could either be intentional or unintentional.

If this is occurring, someone is utilizing your bandwidth and could cause your "very random choppy audio issue" since isn't any QOS setup on the Westell by default. Not even sure that this Westell could be configured for prioritizing RTP packets.

First thing and quickest would be to identify if your model modem has a wireless router built in and if show disable the wireless or lock it down. You may have to contact Verizon for assistance if you are unable to do this yourself.



Read The Full Thread:

Terrible, terrible latency with Verizon DSL


Okay, so here is all the pertinent info: -I'm located in Tampa, FL and currently
I disabled the wireless upon setup of the modem.
Just for the heck of it... can you put a 5 port switch in the middle? Plug the switch
I don't have a switch to test it out but the original setup had each Vonage device
It sounds like you might have intermittent packet loss or jitter. Unfortunately,
I can view quite a few things from inside the modem. Anything specific? For the
Here are the most important values: Noise Margin (maybe called Signal to
So I need to bring this to Verizon's attention? Is this something they will come
Yes, its something that needs to be brought to Verizon's attention. The SNR is

VonTechMgr posted "Does your specific model of the Westell 7500 have wireless capabilities? I am" on 10/19/2009

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