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Hard Wiring - Installation
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In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
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In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
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margins , please
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In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

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Vonage Do you feel that the time to 'port' your number is taking too long? The FCC has

Do you feel that the time to 'port' your number is taking too long?

The FCC has told the industry that they expect the existing operator to complete the porting process for wireline operators within 4 business days . For wireless ports, the expected time is 2.5 HOURS!!!

The FCC has indicated they have not 'adopted' this timeframe as a mandatory rule, it indicated it would re-examine the issue in the event it receives numerous compliants from consumers.

LETTERS have MORE impact than emails. In writing a LETTER to complain, simple factual statements are needed. Key points:

(1) The porting of my telephone number has taken too long (give specific dates)
(2) This delay has resulted in my reconsidering the selection of the new service.
(3) This delay thus has impacted my consumer right of choice.
(4) I am requesting the government investigate potential abuse by my current telephone operator in limited my rights as a consumer.

You should send your letter to:

Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Complaints
445 12th Street, SW
Washington, D.C. 20554

If you are a Vonage user, send a copy to:

Jeffrey Citron, CEO
2147 Route 27
Edison, NJ 08817

Also copy the CEO of your current crummy telephone company:

Ivan Seidenberg, CEO
1095 Avenue of the Americas, 36th Floor
New York, NY 10036


William Daly, CEO
175 E. Houston
San Antonio, TX 78205


F. Duane Ackerman, CEO
BellSouth Corporation
1155 Peachtree Street, N.E., Room 15G03
Atlanta, GA 30309

Incumbents hate nothing more than receiving these types of letters. In fact, they have entire departments who do nothing more than follow-up on these type of letters.

If you are feeling very sporty, send a copy as well to your state's Public Utilities Commision. They are generally ineffective HOWEVER they forward your complaint to your local telephone company and DEMAND a timely response.

The bureaucracy of your local telephone company is dwarfed by the incompetence (or wrath) the federal government can rain upon these companies, use this to your advantage.

Only by complaining in a concise and cool manner will change occur. If your port took too long (but has already occurred) don't hesitate to complain 'after the fact'. The FCC is very keen on Voip issues and is looking for consumer comment.

Read The Full Thread:

LNP Complaint Procedure

Yes, I will write to the FCC to log in my complaint and I hope everyone else who are
Vonage is an "information" service Final note - if you do submit a complaint
Bump to the top. :roll:
Forum Moderator, This is good information, please put a sticky on this one.
Has anyone actually had any success filing complaints with/agains LNP? I have
So finally my LNP got transfered today, March 10th 2004. I sent my letter of authorization
We're quick to blame the phone companies, but from what I can see, the delay is largely
I have to agree with you, mayfam. I have waited over 7 months for my transfer, and
Does anyone have the contact info for the head of Paetec. I found out that they are

ckoehncke posted "Do you feel that the time to 'port' your number is taking too long? The FCC has" on 03/05/2004

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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