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Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01


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Vonage Do you feel that the time to 'port' your number is taking too long? The FCC has



Do you feel that the time to 'port' your number is taking too long?

The FCC has told the industry that they expect the existing operator to complete the porting process for wireline operators within 4 business days . For wireless ports, the expected time is 2.5 HOURS!!!

The FCC has indicated they have not 'adopted' this timeframe as a mandatory rule, it indicated it would re-examine the issue in the event it receives numerous compliants from consumers.

LETTERS have MORE impact than emails. In writing a LETTER to complain, simple factual statements are needed. Key points:

(1) The porting of my telephone number has taken too long (give specific dates)
(2) This delay has resulted in my reconsidering the selection of the new service.
(3) This delay thus has impacted my consumer right of choice.
(4) I am requesting the government investigate potential abuse by my current telephone operator in limited my rights as a consumer.

You should send your letter to:

Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Complaints
445 12th Street, SW
Washington, D.C. 20554

If you are a Vonage user, send a copy to:

Jeffrey Citron, CEO
Vonage
2147 Route 27
Edison, NJ 08817

Also copy the CEO of your current crummy telephone company:

Ivan Seidenberg, CEO
Verizon
1095 Avenue of the Americas, 36th Floor
New York, NY 10036

or

William Daly, CEO
SBC
175 E. Houston
San Antonio, TX 78205

or

F. Duane Ackerman, CEO
BellSouth Corporation
1155 Peachtree Street, N.E., Room 15G03
Atlanta, GA 30309

Incumbents hate nothing more than receiving these types of letters. In fact, they have entire departments who do nothing more than follow-up on these type of letters.

If you are feeling very sporty, send a copy as well to your state's Public Utilities Commision. They are generally ineffective HOWEVER they forward your complaint to your local telephone company and DEMAND a timely response.

The bureaucracy of your local telephone company is dwarfed by the incompetence (or wrath) the federal government can rain upon these companies, use this to your advantage.

Only by complaining in a concise and cool manner will change occur. If your port took too long (but has already occurred) don't hesitate to complain 'after the fact'. The FCC is very keen on Voip issues and is looking for consumer comment.



Read The Full Thread:

LNP Complaint Procedure


Yes, I will write to the FCC to log in my complaint and I hope everyone else who are
Vonage is an "information" service Final note - if you do submit a complaint
Bump to the top. :roll:
Forum Moderator, This is good information, please put a sticky on this one.
Has anyone actually had any success filing complaints with/agains LNP? I have
So finally my LNP got transfered today, March 10th 2004. I sent my letter of authorization
We're quick to blame the phone companies, but from what I can see, the delay is largely
I have to agree with you, mayfam. I have waited over 7 months for my transfer, and
Does anyone have the contact info for the head of Paetec. I found out that they are

ckoehncke posted "Do you feel that the time to 'port' your number is taking too long? The FCC has" on 03/05/2004

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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