 |
 | Vonage Forum Menu |
| | |
| Vonage Forums |
|
|
| | | |
| Vonage In The News |
| | |
| Vonage Customer Reviews |
| | |
| |
Vonage Do we really have any *evidence* that it is the local phone companies that are causing
Do we really have any *evidence* that it is the local phone companies that are causing the delay? Vonage transfers the local number portability requests to a third party. This third party is then responsible for contacting the local phone company with the local number portability request.
I bet most local phone companies are following pretty strict guidelines for scheduling the number transfer. But how long does the third party sit on the requests before they transfer the request to the local phone company? That is the part of the process that is happening behind the scenes, and Vonage is not forthcoming at all about how all of that happens.
I may be wrong about this, but I think the North American Numbering Council (http://www.fcc.gov/wcb/tapd/Nanc/) sets guidelines for the portability process that most local phone companies are obliged to follow. Once they receive a valid number transfer request the clock is ticking for them. But there is no regulatory oversight in regard to how long a contracted third party waits before they forward the request to the local phone company.
In other words, a local phone company that drags its feet could get in trouble with the fcc or with state regulatory agencies, but I don't think there is any regulatory oversight in regard to how long a contracted third party waits before transferring the request to the local phone company.
At any rate, in the Letter of Authorization for number transfer we all send to Vonage it states, "We will...notify you in case there are any unusual delays." Hah! A good start for Vonage would be to start to honor this commitment.
Read The Full Thread: 5 days number transfer process
• I recently signed up my friend to Vonage and I was really afraid she
would not
• I doubt it. :D
Seriously though, are you sure? Is her old phone line dead?
• wireless portability is VERY fast. normally less then a few hours. to a couple
• Oh, believe me - I am pretty sure. Here phone number is with Vonage
now.
• Well, I have to admit that what Vonage calls phone number portability has nothing
• That makes sense. Vonage has complete control over where numbers dialed on there
• I mean that when I dial her current (to be transferred to Vonage) phone number,
• Ok well my number should have been transferred on the 8th! Grrrrrr still no end
• If I understand correctly, Zoly is pointing out a paradox of sorts. He is calling
Anonymous posted "Do we really have any *evidence* that it is the local phone companies that are causing" on 01/26/2004 |
|
|
| |
| Vonage Service Plans |
| | |
| Vonage VoIP Members |
|
 Members
 New JODI
 New Today 3
 Yesterday 5
 Total 64287
 Who Is On Site
 Visitors 152
 Members 2
 Total 154
Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums | | | |
| Vonage Stock Price |
|
Value: 1.7088
Change:  -0.0212
Up to 15 Minute Delay | | | |
| Site Search |
| | |
|
|
Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.35 Seconds and 198 Pages In The Last 60 Seconds
The Vonage VoIP Forum
|
