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Vonage Do any of the other Voip services have a functioning customer service department?



Do any of the other Voip services have a functioning customer service department? If so I want to switch. I am not a happy camper. I have sent numerous emails and all I get are the automated replies. Are there any humans who work for Vonage and are not outsourced to India who can fix this problem?



Read The Full Thread:

Charged $99.94 for new router


Ok I have a linksys rt31p2 router. On Monday my phone service wasn't working. I
Maybe you will be lucky enough to get the RTP300 and not have your caller id or voicemail
Did they send out new firmware for the RT31P2's?
Firmware Version: 1.30.01, Sep 2 2005 Newp. Same old firmware here.
So there goes his screw up the router with firmware upgrades theory...NEXT!
How about the theory that the Technican on the phone states the router needs to
Why not try calling them rather then email corespondence? I sure would if they
I have called them 10 time and was disconnected everytime. Only 2 reps actually
how do ppl have so many problems? call customer service. be nice tell
When you send your old unit back, make sure you keep your shipper's tracking number.Chances

otheym posted "Do any of the other Voip services have a functioning customer service department?" on 12/22/2005

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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