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Vonage Did the fax machine work with POTS? We had to do tweaking each time I changed ATA/Routers
Did the fax machine work with POTS? We had to do tweaking each time I changed ATA/Routers around here, but my HPG85 works fine incoming and outgoing, even while somebody's on the other line or gaming. Does somebody have a different brand of fax machine you can bring over and try out? Maybe it is a problem with the machine.
There's so many things is can be, and it takes some trial and error to hit on the answer. BUT if you get the voice part of it working and you don't send/receive a lot of faxes, you can always just get a virtual faxing service like Efax for a backup. We use it for my business and so when I was having trouble with my machine, I'd just give them the Efax number to send to. Our account is about $12 a month for unlimited incoming, but I think you can get free accounts with certain parameters.
I wish I could tell you what it is support has done on their end to make my machine work, but I can't. Sometimes the first call didn't fix it, but I'd just keep checking back and they'd keep tweaking and then, voila, it would work. BUT it would also answer, so your problem sounds different for sure.
We have comcast cable, linksys Vonage router. I don't even have the DSL filters on the machine anymore and I'm running it off a wireless phone jack. How's THAT for stable?! But, again, each time I changed routers we had to tweak it.
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Laureltn posted "Did the fax machine work with POTS? We had to do tweaking each time I changed ATA/Routers" on 02/10/2005 |
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