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mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


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Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage Description of Problem: The wrong name is associated with my softphone's CallerID.



Description of Problem:
The wrong name is associated with my softphone's CallerID. I wrote Vonage via their online form, about this problem over 2 weeks ago with noreponse. I tried again today.

:x

Has anyone else had this problem? I haven't seen it on the forums.

Does anyone know how to fix this, and if this wrong outgoing ID shows up on other people's phones? I haven't been able to test it.

Even my outgoing Caller ID doesn't show up with the incorrect name, it's pretty irritating to have my emailed voicemail message notices addressing me by someone else's name!

I've noticed other people have complained that their outgoing Vonage caller ID shows up as "vonage user"or something like that. This would be preferable to the wrong name, but I'd still like the correct name to show up or at least not be an advertisement for Vonage.

My main Vonage number's Caller ID is correct... or at least the email message notices indicate so. The softphone is really the main reason I signed up with Vonage, and the one I'll use for outgoing calls most of the time.

To elucidate...

Below is the header to my softphone's emailed voicemail message
alert. Instead of my name, it show's someone by the name of Richard Jones!

Date: Sep 22 2005 12:30:16 PM
From: T XXXX (1415XXXXXXX)
To : Richard Jones (1415XXXXXXX)
You have 1 unreviewed message(s).

If this problem isn't resolved soon (It's been this way for over 2 weeks), and I determine that this incorrect name show's up as my caller ID even sometimes, I'll be forced to cancel my Vonage service before the 30 day trial is up. :x :x



Read The Full Thread:

Wrong name for my Softphone Caller ID!


I've written Vonage Customer service twice about this (via the website), and
Hi all, It's been over 2 months since I put in two separate requests to customer
Vonage seems better (though not perfect) about responsing to phone calls than
Hi all, It's been over 2 months since I put in two separate requests to customer

tburkes posted "Description of Problem: The wrong name is associated with my softphone's CallerID." on 09/22/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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