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Robertsax Posted:
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Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




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Vonage Dan, I'd love to hear the logic behind that statement. Before you answer, I'll




Dan, I'd love to hear the logic behind that statement. Before you answer, I'll remind you that a quick search of your site reveals no less than 25 of these complaints, with adapters of all different models from multiple locations of BestBuy, CompUSA, CircuitCity, RadioShack, Target, Sams Club and Costco - to name a few that I noticed in those complaints.

Vonage may be *feeling* the pain, but they're definitely *causing* the pain. Your argument is like finding that new Fords from dealerships all over the country are being delivered with keys that won't fit in the trunk locks and open the trunks, and then saying "I think this problem was a dealer related issue and Ford is very much feeling the pain also."

WHY, pray tell, is there a "valid MAC address database" in the first place? For one reason and one reason only - their desire to prevent a market in used adapters, and piss off their customers in the process. For a good example of how it SHOULD be, my cable company puts out a list of cable modem models they've tested and certified for their network. To activate a new cable modem, no matter WHERE I purchased it, I call the company, give them the manufacturer, model and MAC address. If its an approved model, and the MAC address is not currently ACTIVELY in use in their system on another account, its activated. Easy, simple, almost foolproof, and customer friendly. That's how it SHOULD work, if customer satisfaction is an issue at all.



Read The Full Thread:

Bought 2 WRTP54G''s: Both have "Invalid" MAC''s


I bought my second router from Best Buy today and both of the routers that I have
you're using vonage.com/activate right? try another one. they've probably
They both appear to be brand new. Trust me, I have not made any mistakes in entering
you can try calling and if you get the right person they can research it and see if
I refuse to call them again.. what a joke it is... Last night i spent 2 hours on the
Sometimes the boxes are marked as being intended for Vonage. You might ask about
I was recently in Radio Shack, and they were dealing with the same exact problem
This is a side effect of Vonage's obsession with preventing anyone from selling
Hey DF: I am going to go out on a limb here, but I think this problem was a vender related
The manager of my local Radio Shack was screaming bloody murder, lol. Unfortunately

DallasFlier posted "Dan, I'd love to hear the logic behind that statement. Before you answer, I'll" on 03/11/2006

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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