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Vonage DallasFlier is absolutely right about the delay. In a perfect world it will be



DallasFlier is absolutely right about the delay. In a perfect world it will be very clear audio, but with a delay. It is tolerable but noticable.

I think the main challenge you will have is getting either your ISP or Vonage to even take more than a glancing look at any problems you have. The instant they see (or hear) the word "satellite" they switch to the defensive and start spouting off semi-choerent things about latency and bandwidth. Once they start that, it is almost insurmountable. You have to be very smart about both satellite and networking to catch them in inconsitencies that will keep the support ticket going up the chain.

The things that I hear most from Vonage are:

The latency is too high.

This is their absolute favorite "Ace up the sleeve" for satellite broadband Voip problems. Mark my words, you will hear it until you are sick. I was told last week that DirecWay would have to reduce the latency to less than 500ms for Vonage to work. Once I pointed out that the satellite would have to be brought into a low earth orbit to acheive that he sent it back up to higher level support.

You don't have sufficient upload bandwidth

This is the one they use when I tell them that my inbound calls are fine, but my outbound ones are jittery on the sending side only. I had two different techs tell met that was due to the fact that when I call out, I am using more bandwidth. I pointed out that duplex telephone conversations require the same amount of uplink and downlink bandwidth no matter who called who...we are both talking in both cases. That got me sent back to "Higher level support" too. If they try this one on you, go to SpeakEasy.net and run the bandwidth test. If you have more than 90K up then you have enough.

And the final last hope of the baffled tech:

We can't provide support for satellite service.

Obviously.

In all fairness I have been working with a Vonage tech who is very knowledgable and has not once attempted to give me the same old nonsense explainations of why my service doesn't work. So this isn't over.

My point in all of this is to let you know that if (and when) you do have problems, it is a fight to get anyone to do anything about it. Your ISP blames Vonage and Vonage blames your ISP. The "S" word (Satellite) is a customer service killer.



Read The Full Thread:

using wrtp54g overseas on satelite internet broadband


does anyone have any experience (good or bad) with using wrt54gp with satelite
I have not used that modem, but I am using an RPT300 with DirecWay Professional.
Bottom line is - the absolute BEST case is that you'll see about a half second delay
I'd test the sat connection first using www.testyourvoip.com to Boston if you

mmroberts posted "DallasFlier is absolutely right about the delay. In a perfect world it will be" on 12/14/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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