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Vonage DING DING. We have a winner. You are dead on jnuzzi. Not only does the ToS state that





DING DING. We have a winner. You are dead on jnuzzi. Not only does the ToS state that you are not dialing 911 direct, even the FAQ online states:



Why is this information so foreign to some Vonage users? Who here hasn't fully read up on the service they subscribed to? I knew exactly what I was getting into with the 911 service that Vonage offers. It's why I keep my cell phone close by. Besides, I'd rather use my cell to call 911 since the signal can be triangulated to tell the police exactly where I am (or at least where the cell phone is).

All that said, I also agree with jnuzzi in that it's time for the big phone companies and Voip providers to start playing nice over the 911 issue. Fact is the big phone companies are crapping their pants because they don't have Voip rolled out and there is the chance that they will get taken to town because consumers are tired of paying high phone bills. Let's admit it. It's probably the promary reason most of us use Vonage. I know it's the main reason I switched. The Government and the consumer will not wait 10 years for 911 to become a reality to Voip companies. It's on its way. So in the mean time, keep a stripped down land line or a cell phone handy to call 911 in case something happens.



Read The Full Thread:

My call to 911 did not work


Did anyone watch CNN a few minutes ago? They had a lady with her attorney talking
Ok, after being on the phone with vonage a long time (1+ hour), the vonage employee
After being on hold and on the phone for over an hour I get a canned response to my
I'll get this routed to the correct people who should be able to either fix this
Ill put it in the guys name that handles 911. We have to update the PSAP your particular
Deadly delay on Vonage 911? Published: May 9, 2005, 10:55 AM PDT By Ben Charny Staff
I respect Mr Rego's comment - it is very factual. Plus, Vonage is being forced to
well, he's got 120 days to clean it up now according to the CNet news. People
Here is a quote from the Terms and Conditions that everyone who has signed up for

cid92 posted "DING DING. We have a winner. You are dead on jnuzzi. Not only does the ToS state that" on 05/18/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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