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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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Salt Lake City: impressions after several months
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Vonage Cyan, I don't know that there is anything wrong with your current hardware.





Cyan,
I don't know that there is anything wrong with your current hardware. I didn't even notice you saying there was something wrong with your hardware.

Do you have to upgrade your cable service? I don't know. I would recommend it, yes. At the same time of upgrading tell Comcast that SBC is offering 19.95 and Comcast will bring down the price for six months. You'll end up getting faster speeds for a lower price.

Why did Vonage supply the RTP31P2? As a whole, they are a decent product. I requested though, that Vonage swap out my RTP31P2 because I heard better things about the RTP300 from a Voice perspective, and so far my experiences have been proven correct. The RTP300 is louder, clearer, and more reliable (as long as its not the primary router) than my old RTP31P2.

I don't like using the Voip adapters as routers. I feel they are designed to be adapters. I'll buy a router thats designed to be a router and give the adapter high priority, i.e. qos.

What's the meaning of all of this?

Here's the deal. I work with Voip PBXs (Mitel, Cisco, Avaya) and these Linksys/Cisco ATAs (adapters) all day every day of my life. There is one thing I've found to been proven time and time again. If you find a reliable set of equipment, stick to it. Through trial and error, like many times in the IP world, eventually you get a good setup of equipment. You can't always explain it. Why does a Mitel IP phone work better when connected through a WRT54GS then directly into a Cisco T-1 router? I don't know. Trust me that when you find something good, you stick with it. I've spent hours upon hours on the phone with AT&T top tier technicians and Cisco CCIEs and no matter how long we try to figure it out certain setups just work better and we can't figure out why.

It's also not just about the hardware working together, it's the software (which might be part of the reason for all of this). On my WRT54GSs I use Sveasoft Talisman firmware because it gives me more control and has proven itself more reliable for Voip. Firmware is a tricky thing and probably a big reason for a lot of the problems out there. Manufacturers are quick to rush hardware to the market without giving their techs enough time to build decent firmware. The RTP300 is a perfect example of this. Though the firmware on the voice side seems like its the best yet on consumer grade ATAs, the firmware for the router side leaves a lot to be wished for. Thats one reason I purchase routers for routers and ATAs for ATAs.

So you know, you can get Vonage CS to swap out your RTP300 for free, they charge you $100 then credit you back as soon as they get the old one back.

The answer to your question? Yes and no. Sorry I couldn't be any more precise :).



Read The Full Thread:

UNhappy Subscriber, but willing to learn



My Recommendation - here it is. I currently have this at one site, and it works
Is there anything wrong with my current hardware? What were the keys in the posting,
Your TestYourVoip scores are good. Do you have problems at any specific time of
The first thing I would try to do is upgrade the firmware on your RTP31P2. The information
Any feedback yet?
Little feedback, but will try to post signals Tuesday night (Busy weekend, and
Still need to investigate upgrading firmware on router, but here are the specs. Firmware

chupper posted "Cyan, I don't know that there is anything wrong with your current hardware." on 10/20/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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