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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

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Vonage vs. Time Warner Cable SoCal



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Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage Corporations. Where the real money is, not little $25/mo subscriptions like





Corporations. Where the real money is, not little $25/mo subscriptions like yours and mine.

I've worked for 3 Fortune 100 companies now, and you would be shocked at what they pay for video services. One of the companies was proud that they reduced their video conferencing expenses to $525,000 one year by limiting use. Sadly that figure doesn't even include the telecom expenses to get PRIs out to the remote sites to support the video equipment, just the usage charges.

Vonage is a company that has yet to turn a profit. They are going to continue to focus on the things that will build & maintain their customer base. I'm sure their main objective is keeping the core service quality and stability as high as possible. Look at where they have been spending money as of late:

- Increasing rate center coverage, allowing more areas to get local numbers/port their existing number
- Additional VoiceMail servers were added to address delay / quality concerns
- Additional CSRs were hired to attempt to reduce hold times

The last thing Vonage needs is to implement a feature that causes calls not to be delivered consistently and reliably if there are problems.

It's not just Vonage being lazy about implementing features. They have more subscribers than any of the other Voip services, so their cost of implementation is going to be greater, as well as increased implementation complexity because they have to deal with call volumes that the other providers only dream about. At the end of the day there is real $$ that needs to go into implementing these features, and unless there is a clear indication on how it will impact their subscriber numbers most options will be rejected. Vonage cannot afford to spend money to implement a feature that will not postively impact their subscriber base.

All this being said, the best way you can get Vonage to implement a feature is if you let them know you plan to vote with your checkbook if they don't get it implemented. If enough people say that they will abandon the service if that feature doesn't get added, you can probably get it bumped up in the queue.

Eric



Read The Full Thread:

I wonder when we are getting these new features.


I have cut and pasted the following from a DirecTV TIVO Discusion Group. I am just
Vonage needs to step up and deliver. Every other VOIP service is realizing that
I ordered my ATT CallVantage kit yesterday. They have ALL the features I want.
Vonage will have to add the features if they want to keep customers from jumping
Maybe Vonage should up some it's advertising budget to develope it's features.
They will charge 3 times as much for much less. I see Verizon has the service and
I don't think it's ATT that Vonage has to worry about. They should worry about Packet8
Please don't get me wrong, I love Vonage too but I think that they have their priorities
Well, Vonage? What you say? I am in 100% agreement with this. Nova Rod (Don't

espaeth posted "Corporations. Where the real money is, not little $25/mo subscriptions like" on 12/20/2004

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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