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sssscary Posted:
Hi, I realize this
post is old, but I
was just trying to
find out how to
auto delete...
In The Forum:
VoIP Feature Wish List
Topic:
Auto-Delete Voicemail When Forwarded to Email!!
On May 24, 2012 at 08:08:15

sandyj Posted:
The last few days
I've gotten a
couple of calls
from angry people
demanding that...
In The Forum:
Vonage
Topic:
Someone is using my phone number? Hacked?
On May 18, 2012 at 20:07:46

vrtlassit7 Posted:
Can anyone help me
figure out a
solution to create
a virtual
attendant? I own
a small...
In The Forum:
VoIP Feature Wish List
Topic:
Virtual Attendant
On May 18, 2012 at 07:53:07

rodisport Posted:
I have had this
problem for more
than 4 months now
when i call some
one it doesn't...
In The Forum:
Vonage UK
Topic:
no ringing tone
On May 14, 2012 at 18:17:44

js123 Posted:
we already have
vonage device how
can i reactivate
the service and
what is the
procedure....
In The Forum:
Vonage
Topic:
how to reactivate the service
On May 12, 2012 at 14:57:39

dconnor Posted:
A photo would be
helpful....
In The Forum:
Hard Wiring - Installation
Topic:
Problem with home wireup
On May 08, 2012 at 10:47:17

rival Posted:
Thank you! This
was my exact
problem. Outgoing
calls would fail,
incoming calls...
In The Forum:
Vonage
Topic:
Dial tone ok, incoming calls ok, no outgoing calls
On May 03, 2012 at 21:11:35

stevejone Posted:
This is really a
good topic.It
gives a quite
detailed
information about
the jammer...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 03, 2012 at 11:29:58

MiveAmige Posted:
The nature of a
cell phone jammer

By
mobile jammer
(jammer, cell ph...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 02, 2012 at 18:55:02

cotswold Posted:
I spoke to tech
support last night
and was promised a
call back in 10
minutes...the...
In The Forum:
Vonage UK
Topic:
transfered calls to mobile come up as "unknown"
On May 02, 2012 at 03:35:55

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Vonage Comcast made a couple of changes in the network. First the QAM setting in the modem

Comcast made a couple of changes in the network. First the QAM setting in the modem changed from 64 to 256. The QAM (quadrature amplitude modulation) is very important to how data is transmitted by compressing more data into less space. Older modems don't do well with that especially when added to the higher speeds.

Also, the higher speeds and the QAM 256 will heighten data errors if you have poor cable amplification or bad coaxial splitters, bad wiring or too many splices on the line.

I'd hook a TV up to the spot where the modem is and see if you have a crystal clear picture on most channels just to check. You'll find that fuzzy picture or ghosting on the pictures equals poor data transport. I had that problem until they found a bad amplifier in my neighborhood. Lastly, I'd run the speed tests on this forum and also try http://speedtest.dslreports.com to doublecheck my speed.

Hold Comcast accountable until your service is improved. I can attest that I get amazing speed and quality where I am in the Atlanta suburbs. I don't believe for a moment that Vonage is the issue with poor quality audio. The broadband provider is almost always the issue - whether from lack of enough capacity in their connection to the internet or in poor transport to your house. The cable company techs should be able to run a signal to noise ratio test at your house to see if there is a transport issue. A ratio around 35 dB is good.

I'm fortunate enough to have a great connection and thus no problems.

Read The Full Thread:

Comcast

• I have had Vonage about 6 months now. I live in Baltimore County, MD. We have had
• http://faq.comcast.net/faq/answer.jsp?name=18226&cat=Services&subcategory=1
• It could be your cable modem. A couple of weeks ago comcast upgraded the speed in
• Thanks for the info. That could be the issue. I have had my modem for 5 years since
• See if you can talk them into giving you the Motorola SB5100. I've had mine for a
• I will try and get a Motorola SB5100. In addition to the4 new modem how do you ahve
• Yes, I pay the $10 extra for the gold tier of service to get the 6meg download. As
• Comcast or ? Don't guess. Run the speed test and the tweak test at: http://www.dslreports.com The
• i had similar issues but comcast then changed my 5 year old modem for their newest
• I am having the same problems. I have only had Vonage for a week but am having terrible

kenn10 posted "Comcast made a couple of changes in the network. First the QAM setting in the modem" on 02/15/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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