Vonage Forum Menu

Vonage Forums

Vonage VoIP Forum

sssscary Posted:
Hi, I realize this
post is old, but I
was just trying to
find out how to
auto delete...
In The Forum:
VoIP Feature Wish List
Topic:
Auto-Delete Voicemail When Forwarded to Email!!
On May 24, 2012 at 08:08:15

sandyj Posted:
The last few days
I've gotten a
couple of calls
from angry people
demanding that...
In The Forum:
Vonage
Topic:
Someone is using my phone number? Hacked?
On May 18, 2012 at 20:07:46

vrtlassit7 Posted:
Can anyone help me
figure out a
solution to create
a virtual
attendant? I own
a small...
In The Forum:
VoIP Feature Wish List
Topic:
Virtual Attendant
On May 18, 2012 at 07:53:07

rodisport Posted:
I have had this
problem for more
than 4 months now
when i call some
one it doesn't...
In The Forum:
Vonage UK
Topic:
no ringing tone
On May 14, 2012 at 18:17:44

js123 Posted:
we already have
vonage device how
can i reactivate
the service and
what is the
procedure....
In The Forum:
Vonage
Topic:
how to reactivate the service
On May 12, 2012 at 14:57:39

dconnor Posted:
A photo would be
helpful....
In The Forum:
Hard Wiring - Installation
Topic:
Problem with home wireup
On May 08, 2012 at 10:47:17

rival Posted:
Thank you! This
was my exact
problem. Outgoing
calls would fail,
incoming calls...
In The Forum:
Vonage
Topic:
Dial tone ok, incoming calls ok, no outgoing calls
On May 03, 2012 at 21:11:35

stevejone Posted:
This is really a
good topic.It
gives a quite
detailed
information about
the jammer...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 03, 2012 at 11:29:58

MiveAmige Posted:
The nature of a
cell phone jammer

By
mobile jammer
(jammer, cell ph...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 02, 2012 at 18:55:02

cotswold Posted:
I spoke to tech
support last night
and was promised a
call back in 10
minutes...the...
In The Forum:
Vonage UK
Topic:
transfered calls to mobile come up as "unknown"
On May 02, 2012 at 03:35:55

Vonage VoIP Forums

Vonage In The News

Vonage Offers Free Calling to Latin American Destinations this Mother's Day Weekend

Vonage World® Now Includes Free Calling to Pakistan

Syndication

Vonage Customer Reviews

Appreciation

Vonage vs. Time Warner Cable SoCal

international connection

VDV21-VD adapter and Vonage service - a winner!

Should have signed up sooner!!!!

Vonage Reviews

Vonage Chris, I may be able to get you some help.. I do not work for SusCom.. I work for

Chris,
I may be able to get you some help.. I do not work for SusCom.. I work for another Wireless provider in PA... but have some connections to the network staff at SusCom.

I'm confused by your first statement:

You say that once the lights are solid it's fine.. does the router just reboot on it's own while you are using the internet? If so that's not right... and I'd ask for a new one. Are you sure you mean the Vonage box and not the cable modem? Just need some clarification here.

Interesting.. suscom just rolled out 768 up / 5 meg down residential plan. You shouldn't be having any issues.. go to http://speedtest.suscom.net and see what speed that gives you.. then run the http://www.vonage-forum.com/voip-speed-test.html bandwidth test here and see how your Voip checks out... if there is a WILDLY different number from the two tests (ie the Voip test is slower then the speedtest) then suscom is having a backhaul issue... let me know what the result is. When you lose the connection to the internet... does it just vanish? Does the cable modem reset? What happens? If the person can not here you ther eis an upload issue or latency issue... are you running any p2p software? Have you tried it on a "quiet connection" ie... not running anything or even with the computer off?

I can't answer that one.

This sounds like a transmission issue.. if I remember correctly, the touchtones on Voip are sent on a sub-carrier frequency or on a different connection all togethor and then regenerated on the other end... so again this leads me to believe data loss.

It SHOULD work fine on high, but maybe try setting it down. I know for a fact the network administrator at SusCom uses Vonage (I referred him) and he loves it.. so it DOES work on SusCom... which part of Southern, PA are you in (trying to get an idea of which cable segment).

Respond back and I'll try to help you a bit more.

Read The Full Thread:

Suscom Cable

• I did a search for suscom and found nothing, it is a small cable company located
• matth thanks for the reply I will gather all the info once I am back at home this evening
• I will be interested to see how you make out. I am moving just a few miles south in
• Sorry that was my fault.. it's 256 up and 5 down.... No, I don't know anyone in
• I have SUSCOM broadband and I have had no issues with my Vonage connection. In my
• Totally OT here.. but yes.. if you upgrade to a modern DOCSIS modem you will get
• Suscom Test Results: Your current bandwidth reading is: 4.52 Mbps which
• SSJChris, The fact that you mention that the vonage router is rebooting may
• As noted above.. if the cable modem ONLINE light is not flashing.. then it has probably

matth posted "Chris, I may be able to get you some help.. I do not work for SusCom.. I work for" on 03/10/2005

Vonage Service Plans

Vonage VoIP Members

Members

New sgbnsrgbn

New Today 1

Yesterday 5

Total 64285

Who Is On Site

Visitors 119

Members 0

Total 119

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price

Value: 1.73
Change:

0.00
Up to 15 Minute Delay

Site Search

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2012 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotional Codes or Coupon Codes are required at www.vonage.com.

[ | | | | | ]

Vonage Forum Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal as a means to offset our cost.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage FREE Month sign up offer Deal Coupon.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.36 Seconds and 252 Pages In The Last 60 Seconds
The Vonage VoIP Forum