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Vonage Chad,
Here's some random thoughts that popped into my head. Most of these are
Chad,
Here's some random thoughts that popped into my head. Most of these are ideas that I've gotten from watching this forum for a while...
1. Try a complete power-off reset of your hardware. If it's been a while since you've done this, there may be a firmware update waiting for your ATA that will install when it powers back up.
2. Ask Vonage if they could set up your account on a better server. There have been several reports of individuals getting their problems fixed when Vonage moved their account to a different server.
3. See if Vonage has a way to check your ATA device to see if it may be failing. I don't know if they can verify it, or if it's just a guess. Several posters here have reported ATA failure and have had them replaced.
4. Verify that all of your line connections are solid. I initially had issues with my Vonage service and it turned out that I had one connection that was just loose enough to cause intermittent problems. I didn't think it was possible because I didn't notice problems with the internet. It finally ended up working loose to the point where my internet failed and when I finally figured it out and fixed it, my Vonage service became rock-solid.
5. There have been some internet issues due to a new rash of virus' lately, it's possible these are still affecting your Vonage service.
6. Who is your internet service provider? There are those who are getting suspicious of Comcast. Comcast is rolling out their own Voip phone service and many Comcast/Vonage subscribers have been experiencing problems that have been difficult to track down. There is no proof at this point, but Comcast/Vonage users seem to have a higher problem rate than other combinations.
7. Have you done a thorough virus scan / spyware scan lately? It's possible that your computer is infected with something that is eating up your bandwidth.
That's all I can think of for now - maybe someone else has some other ideas...
Read The Full Thread: Most calls go to VM, call waiting not working
• Hello All,
I have had Vonage for almost a year now. Recently, I have been having
• Big_bob,
Thank you for the suggestions! I will check for loose connections
big_bob posted "Chad,
Here's some random thoughts that popped into my head. Most of these are" on 02/14/2004 |
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