 |
 | Vonage Forum Menu |
| | |
| Vonage Forums |
|
|
| | | |
| Vonage In The News |
| | |
| Vonage Customer Reviews |
| | |
| |
Vonage Canada Requires VoIP Providers to Support 9-1-1 in 90 Days
The Canadian Radio-television
Canada Requires Voip Providers to Support 9-1-1 in 90 Days
The Canadian Radio-television and Telecommunications Commission (CRTC) issued a decision requiring Voip service providers to provide the same level of 9-1-1 emergency service that is provided by the incumbent telephone companies within 90 days.
Specifically, the Commission requires Voip service providers providing either nomadic Voip service or foreign exchange Voip service to implement, within 90 days of the date of this decision, an interim solution which provides a level of service comparable to Basic 9-1-1 service. In addition to the above service requirements, the Commission also requires all Voip service providers to provide customers with notification, both before service commencement and during service provision, regarding any limitations associated with their emergency 9-1-1 service. The Voip service providers must also secure the customer’s express acknowledgement that they are aware of these limitations, prior to providing this type of service.
http://www.crtc.gc.ca/eng/NEWS/RELEASES/2005/r050404.htm
05-Apr-05
In March 2005, the state of Texas filed a lawsuit against Vonage, the country’s largest Internet-based telephone service provider, for failing to make clear to consumers that the company’s current service does not include access to traditional emergency 9-1-1 service. The story was widely reported in newspapers across the country. The state of Texas said the dangers posed by Vonage’s failure "to clearly disclose the lack of traditional 9-1-1 access" have resulted in tragedy. On its website, Vonage says it offers 911 Dialing to all customers. 911 calls are routed from the Vonage network to the Public Safety Answering Point (PSAP) for the physical area that the subscriber designates. However, 911 dialing is not automatically set-up for use and subscribers have the option to decline 911 dialing. Email reminders are sent to subscribers about 911 calls. The Vonage website also warns that 911 dialing and Vonage Service do not function during an electrical power or broadband provider outage.
Read The Full Thread: 911 Canada: VoIP Providers Must Support 911 in 90 Days
• You might be interested to know that there is a thread on this topic already. See
• I'm sure he knows. Read the article then comment.
911 is here but it wasn't required
• So it doesnt make VoIP providers give us e-911, just the basic 911 which does not
• You got it. This really has no effect on Vonage
• Actually, it does have an affect on Vonage. Vonage doesn't offer Basic 911 right
• True. Although since Vonage is in the "nomadic or foreign exchange" category,
• I would think that the CRTC will view "comparable" as what would be comparable
• Interesting. I stand corrected. Thanks for the info!
LuisPR posted "Canada Requires VoIP Providers to Support 9-1-1 in 90 Days
The Canadian Radio-television" on 04/05/2005 |
|
|
| |
| Vonage Service Plans |
| | |
| Vonage VoIP Members |
| | |
| Vonage Stock Price |
|
Value: 1.73
Change:  0.00
Up to 15 Minute Delay | | | |
| Site Search |
| | |
|
|
Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.34 Seconds and 183 Pages In The Last 60 Seconds
The Vonage VoIP Forum
|
Members
New 
New Today 0
Yesterday 5
Total 64284
Who Is On Site
Visitors 83
Members 0
Total 83