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Vonage Can't really help you much with the setup but can offer a few suggestions and have



Can't really help you much with the setup but can offer a few suggestions and have input as to what you can or cannot do with Vonage.

1) It is up to the e-fax service whether or not you can port your fax number to them. It makes no difference to Vonage since your not really porting a number to or from Vonage anyway. It ports to and from a partner carrier.

2) You cannot use call forwarding on a dedicated fax line since dedicated fax lines do not come with calling features such as call forwarding or Voice Mail.

3) If you got an e-fax service and they would not port a number in, you could have your dedicated fax line converted into a softphone line. This is done by canceling the fax line, adding the softphone line, and swapping your fax number over to the softphone. The purpose of this is to give you the same calling features like Call Forwarding for $9.99 a month and the ability to keep your fax number. You would also have 500 outbound minutes which is the same as your fax line.

4) Vonage does not port in toll free numbers so you would have to keep it with AT&T.

5) When traveling you could take your Vonage adapter with you so that you have your phone number wherever you go as long as you will have a broadband connection and the SIP / RTP protocols are not being restricted by a hotel or business firewall. You could use call forwarding or simul-ring and the caller would have no idea where you picked up the call.

6) If you travel with a laptop, you could go with the Vonage PRO rate plan which you would then have your device at home with the Vonage phone number and a softphone client called Companion that you could use on your laptop providing you with the same phone number as you have at home. This way you could place and answer calls using your home number from the laptop and no one would know where you are. This would require you to be changed from a Business to Residential account since this rate plan has not yet been offered on Business accounts.

* Outside of 5 and 6, there are no other options available to receive calls in a remote location using Vonage. I believe you may have heard something about Virtual numbers or V-Access which just allows people in other areas of the US, Canada, UK, Spain, France, or Mexico to call your Vonage number with no charge to them since Vonage may have local access numbers to their local calling area. The countries listed are the only ones Vonage has numbers in.



Read The Full Thread:

Want to revamp my entire phone setup-need advice



Thanks a lot for your prompt and comprehensive reply. It's greatly appreciated. re:2)
OK so in Vonage terms you have 2 Voice lines. A Vonage Dedicated fax line is free
I have a home office with 2 Verizon lines I am looking to bring over to Vonage to save
Yes, if you have two Vonage residential voice lines on the same account, then you

VonTechMgr posted "Can't really help you much with the setup but can offer a few suggestions and have" on 05/01/2009

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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