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Vonage Cable TV & internet, at least with the way BrightHouse has it structured in





Cable TV & internet, at least with the way BrightHouse has it structured in the Tampa Bay area, has no provision for backup power....so any power outage ANYWHERE in the system between you and the cable headend can bring down the connection.

Yep. That's exactly what I'm saying. and I'm streaming audio 24/7, so when something fails, I hear plenty about it from my clients.


Well, going over the logfiles... The last 6 power failures in New Tampa were:
Oct 16 05 - 7:32pm
Oct 12 05 - 7:18pm
Oct 11 05 - 6:46am
Oct 3 05 - 10:45pm
Oct 2 05 - 3:27pm
Oct 1 05 - 12:23am
As far as cable outages, I didn't keep track of them, but I know I marked two programs to be re-recorded because cable TV was out.


I'm running everything on UPS and no cable box. The TiVO's actually SageTV (PC-based), and happens to be on the same 'puter as the streaming encoder, so I'd hear about it if the PC froze or burped. The encoders are straight MPEG-2 encoders and will record whatever they see, irregardless of the content (video or static). I'm not even counting the little momentary interruptions which occur, just the extended outages where I'm seeing entire hours of static on there.



If you're only getting 1 call/day, then reliability wouldn't be as much of an issue/as noticable to you. I'm regularly doing 20 calls a day (I practically live on the phone), so if a phone company burps, I usually hear it. Then there's major screwups like Sprint down in SW Florida, where I lost my phone service for 4 days due to a cut fiber line. Even BrightHouse probably hasn't had that long of an outage, but Sprint's just totally inept.



Read The Full Thread:

How do you cancel Vonage?


For the pass 2 days unable to log into my account. So I want to know how to cancel my
You can only get those speeds if you subscribe to their VOIP? Sounds sketchy to
Cable compines and their package deals what can I say. They claim the modem I have
Bunk....who is your ISP?
15/2 sounds like verizon fios, although for those in brighthouse land, you can
That sucks....
I agree, especially since I have brighthouse but not digital phone or digital
That is just odd IMHO...you would think if nothing else they would put a premier
I talked to vonage took 30mins to get someone and they said it would cost $41.17
Does that include the VoIP service? Before I went with Vonage, I checked out the

VonageTPA posted "Cable TV & internet, at least with the way BrightHouse has it structured in" on 10/22/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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