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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Vonage Bones - Thanks for the reply, but I'm not sure you're understanding the situation. 1.

Bones -
Thanks for the reply, but I'm not sure you're understanding the situation.

1. I signed up for Vonage Voip service.

2. Vonage is charging my credit card every month for said service.

3. The service doesn't work. It seems to me that a telephone number that RINGS AT SOMEONE ELSE'S HOME isn't worth much.

4. My attempts to contact Vonage Customer Service by email (which seems to be the preferred method) is met, not only by inaction, but by total silence. No service, no reply.

5. The problem is not with me or the woman who is receiving my calls, but with Vonage. Why should I, or she, go to any effort whatever to solve a problem over which we have no control?

6. I drive a Ford, and if my dealership treated me the way Vonage has, it would be GM next time. (Please tell me you don't live in mid-Michigan.)

7. Call in the middle of the night? Why? Vonage only has 400, 000 or so "customers". I don't have to call SBC in the middle of the night to get through to customer service.

8. What possible reason would you have to act as an unpaid apologist for these people? The simple fact of the matter is - I'm paying for a service I'm not receiving. Don't you think I (and way too many other Vonage customers) have a right to be upset?

9. A better question than the one you asked at the beginning of your post would be: "Why do so many people sign up with Vonage, and after a couple weeks, have a problem?"

Tommy -

Thanks for your reply, too. The fact is , I don't think all that much of AOL. My point was, that, for all their faults, their customer service is head and shoulders above anything Vonage can muster.

Telephone service, Voip or not, like Internet access, is a commodity. Sooner or later, pricing will all move toward a constant, and companies will live or die on customer service. My guess is that Vonage knows this, and is trying to hang on, spending as little as possible, until they can sell themselves to one of the big players (like AOL) who emerge. The sooner the better, as far as I'm concerned.


Read The Full Thread:

My Vonage phone rings somewhere else.

I assume that she has the same number as I do, because she states the number in her
No rants or raves here, but I've had my Vonage service for about a month. The first
are you rfirnds in the same area code that your vonage phone number is in? or are
You are never going to get a reply to any email you sent to Vonage technical support. Guaranteed.
Thanks, Todd. I suspected as much. Time to cancel, I think. AOL is going to
Why dont you just give them a call? Why do you think AOL is so good?
why do so may ppl sign up with VOnage, and after a couple weeks, they have a problem,
First of all, I dispise AOL! HOWEVER, they do have a great phone support staff... As
I called vonage tech support last night. on hold for 8 minutes and had my problem

stevesh posted "Bones - Thanks for the reply, but I'm not sure you're understanding the situation. 1." on 03/18/2005

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