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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Vonage Below you will see the "conversation I had with an insight rep this morning...based

Below you will see the "conversation I had with an insight rep this morning...based on this infromation, I will plug in my Vonage router while I am at work today and see what happens....anyone else have advice.. I am beyond alittle frustrated.

6:33:23 AMSystemWelcome tobi ...
6:33:23 AMSystemConnecting to server. Please wait...
6:33:23 AMSystemConnected to Talisma
6:36:42 AMSystemJohn M has joined this session!
6:36:42 AMSystemConnected with John M
6:36:49 AMYouhi john
6:37:09 AMJohn MHow can I help you?
6:37:34 AMYouI have been having trouble with my Vonage router since the upgrade over the weekend.
6:37:47 AMYouIs it possible that anything Insight did could be causing this problem
6:39:46 AMJohn Mi am checking some information right now
6:39:54 AMYouThank you
6:40:25 AMYouI have already reset and restarted and re-done everything else to all my routers, several times infact.
6:40:53 AMYouthe only way I have internet access is to skip my Vonage router completely. And I have no phone access no matter what I do.
6:41:19 AMJohn MThere are currently problems with customers using routers right now. Especially if you are using a linksys.
6:41:24 AMYoualthough all the lights on all the routers seem to indicate that all is well, except for the phone indicater lights on the Vonage router
6:41:28 AMJohn MWe are working on all of these issues. In the mean time, I recommend updating your firmware to the latest level.
6:41:30 AMYouI am using a linksys
6:41:48 AMYou???
6:42:37 AMYouhello?
6:43:35 AMJohn Mthe only thing you can try right now is unplugging the power to the different devices like you have been until we resolve the issue in our equipment.
6:44:28 AMYouany expected time frame here? I am without a phone...
6:45:11 AMJohn MI am sorry I have not been updated with a specific time yet.
6:45:46 AMYouso just wait and wait and wait.....
6:46:09 AMYouif I get a new router from Vonage, will any future activity from insight cause this to happen again?
6:47:09 AMJohn Mit is not due to the router but something with our equipment. normally it should not matter what router or Voip device you connect.
6:47:45 AMYouso....just wait for a few more days?
6:49:22 AMJohn Msince this is a problem with the Insight network and not a configuration issue on your end the only thing to do right now is wait.
6:49:46 AMYouthanks anyway..
6:49:51 AMJohn MI am sorry for the inconvenience.
6:50:04 AMYouok

Read The Full Thread:

RT31P2 router problems

Hi, I've had Vonage for about 10 months without any major issues. However,
You've made the right test, verifying that your internet service is working.
Steve48, Thanks for responding so quickly. I did try the test you mention,
Here are some detailed tech specs about my VoIP: Location: Lexington,KY Provider:
That begs the question. You've had Vonage for ten months now, and it was working
Absolutely nothing changed in 10 months, under my control unless InsightBB has
I am having exactly the same problmes! I do know that Insight did something this
The adapters are meant to run continuously, so I doubt that there's an issue there.
#1 Rule of customer service. Don't get snippy. A couple of those comments

tobikay posted "Below you will see the "conversation I had with an insight rep this morning...based" on 05/09/2006

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