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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Vonage Below is the information. I am very pleased that their are knowledgeable and helpful

Below is the information. I am very pleased that their are knowledgeable and helpful people on this forum. I had just been hoping that I would get lucky and someone would come along who had experienced the same problem.

Thanks all. susana.

Are you getting internet service through your router?


Is the phone light on the VTA coming on?


Do you have dial tone?

No, just a message (see below for detail)

Are you missing incoming calls, outgoing, or both?

I am unable to establish any type of contact.

Is the router set up as a DHCP server?


What has changed since the setup last worked?

Different router.

1. Your location:
Azores, Portugal

2. Your ISP name and type (cable, DSL, wireless etc):
DSL, through SAPO, Portugal Telecom

3. Upload and download speeds:
256 Kbps Upstream, 4096 Kbps Downstream

4. Modem make and model:
Router/modem: D-Link DSL-G604t (note firmware is for European market)

5. Type of Vonage adapter used ie RT31P2 or PAP2:

6. Setup of Network:

Prior to Vonage: PC and Mac both connecting wirelessly to the router.

While trying to establish Vonage connection: With the PC turned off, Mac connected through ethernet cable to the router and the VTA connected through an ethernet cable to the router. The telephone is connected to the VTA.

7. Issue you are experiencing ie dropped calls, choppy audio etc:
I have been unable to access Vonage when attempting the installation process. The telephone line light does not come on. When you pick up the handset, the telephone says: "this telephone line cannot register to the Vonage network".

8. Run this Voip Test:

Speed test statistics
Download speed: 985152 bps
Upload speed: 139672 bps
Quality of service: 39 %
Download test type: socket
Upload test type: socket
Maximum download pause: 335 ms
Average download pause: 32 ms
Minimum round trip time to server: 171 ms
Average round trip time to server: 178 ms

Voip test statistics
Jitter: you -> server: 3.6 ms
Jitter: server -> you: 10.4 ms
Packet loss: you -> server: 0.0 %
Packet loss: server -> you: 0.4 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 2
Estimated MOS score: 3.7

Read The Full Thread:

Portugal: Could my ISP be blocking service?

Last spring, we were able to use vonage here. When I tried this week, I have not been
Go to and run a test call to Boston. If you can, your ISP isn't
Hmmm. Unfortuately, I tried that already and it did show me that the call went through.
Those details are good, but please post all the details listed in the sticky post
Excellent data; thank you. Your VoIP results aren't stellar, but I don't think
Ok, I tried resetting the VTA, no dial tone or line light but now the message on the
Broken hardware is possible, but the coincidence of it occurring just as you changed
Steve, thank you so much for your help with this. But, tomorrow we will be back in
Be sure and bring the VTA home with you (I assume you plan to anyway) so you can test

trubey posted "Below is the information. I am very pleased that their are knowledgeable and helpful" on 12/18/2006

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