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MK_TO Posted:
On the Vonage
Canada web site,
it states that
outbound calls
from my Vonage
home
...

In The Forum:
Vonage Canada
Topic:
Outbound Caller ID
On Mar 27, 2015 at 10:23:31

xfilesera Posted:
Customer Care
yesterday and was
told that the
conference calling
feature is being
...

In The Forum:
VoIP Feature Wish List
Topic:
Do Not Disburb
On Mar 27, 2015 at 07:05:16

hasan Posted:
...
In The Forum:
Vonage Canada
Topic:
BD||INDIA||PK DIRECT ROUTE PROVIDE
On Mar 26, 2015 at 08:17:23

RajeshCO27 Posted:
Hey, I have
built a PBX by
using the Ozeki
SDK and and want
to connect it to
my
...

In The Forum:
Vonage
Topic:
SIP trunking issue: authentication problem (CUCM & own P
On Mar 26, 2015 at 07:30:31

OPT Posted:
...
In The Forum:
Vonage
Topic:
Optima Saver Bandwidth Optimizer Service
On Mar 11, 2015 at 06:50:50

sunnyshazy Posted:
thansk for this
post . . .. . . .
_______
____ sunny
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
Xlite 4.5 configuration
On Mar 10, 2015 at 06:46:45

miter Posted:
since Voicewing is
going bye bye (or
at least in the
process of
switching). So far
...

In The Forum:
Vonage
Topic:
Playing message wav files?
On Mar 03, 2015 at 01:55:00

Gogi22 Posted:
I don't believe
that becoming a
public company
would have a
negative effect on
...

In The Forum:
Vonage Stock
Topic:
Vonage IPO
On Feb 27, 2015 at 01:15:13

kdf55 Posted:
No. It is a 2 year
contract that you
are locked in to.
The first year is
discounted,
...

In The Forum:
The Cafeteria - Any Non Vonage Topic
Topic:
Ethical Business Billing
On Feb 26, 2015 at 11:25:40

breetlee Posted:
I am thinking
about having a
family member get
DirecTV. The
$29.99 plan looks
good,
...

In The Forum:
The Cafeteria - Any Non Vonage Topic
Topic:
Ethical Business Billing
On Feb 23, 2015 at 01:40:36


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Vonage Before I get into my answer I will qualify my answer by saying I am not an employee



Before I get into my answer I will qualify my answer by saying I am not an employee or insider at Vonage so I may be totally wrong. But, if you look at the Voip industry, the POTs industry, and your terms of service you will get an explanation (not an solution) that is most likely correct:

First, one difference between 1-800-CALLATT capability and Voip can be found in the Terms of Service (ToS):


In other words, Voip is an emerging alternative to the world of POTs and Vonage is providing you an interface back to the world of POTs. Eventually the old copper lines go away with the numberng system (a fellow forum poster made me realize the numbering system will go away). As such, I would bet SBC/AT&T considers Vonage more of a threat than Vonage cares about SBC/AT&T. The only exception would be the Callvantage service that could be considered a competitor to Vonage. As such they might let you use 1-800-CALLATT as it is the same company, but I bet you would find this problem at other Voip companies, if their service fits your needs (it didn't mine).

You will also discover in research that most POTs companies consider Voip a serious threat to the easy money POTs companies have made off the regulatory recovery fees, etc. for building their copper network. It was built years ago and has long been recovered. It could very easily be that SBC/AT&T is blocking the 1-800-CALLATT rather than Vonage, but I can see that either way tracking could become a mess because it is two different systems with an interface between.

This distinction can be seen again in another paragraph of the ToS:


Unfortunately, if that isn't something that can work for you, then you may not be ready for the savings provided through Voip. While I think Vonage has led the effort in making this technology easy for most people, even at the frustration of some techies, in my opinion it may not be right for everyone. You may either want to go back to POTs and high prices or keep a POTs line around until the death of the POTs systems. Trust me that day is coming. Either way you will pay a little for this capability. I know you said you had a reason and it isn't my concern, but it does confuse me.

You will find that when Voip does take over there will be no need for 800, 888, 877, 866, or toll charges. At that point in time our friends at the POTs systems will lose a profit center.

I'm sorry you have this problem. And I don't have a solution for you. Just an explanation that is my opinion. No matter which road you take I definitely wish you well and hope it works out.



Read The Full Thread:

Call ATT blocked by Vonage


Hi, I recently noticed that Vonage just blocked 1-800-call-att, because
Could you provide a little more information on what you are trying to accomplish?
800-255-CALL goes thru. Its (yuck) Verizon's credit card number. Weird
I'll have to try when I get home. But, if Verizon's number gets through and AT&T's
I need it because my dad sails between different places all the time now that he
I hate to see people give you flak. Even after I re-read my post it sounds like I was
Not you, your post was good. I was talking about one of the Vonage techs who did not
you don't think 800-call-att is a nationwide number with NJ in their service area?
There have been other threads discussing problems in calling 800 numbers. In

galion posted "Before I get into my answer I will qualify my answer by saying I am not an employee" on 10/20/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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