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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
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bypass
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and get free
access while
...

In The Forum:
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Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
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Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

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Topic:
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On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
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many more
Dreamcast games
are opened up
recently.
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On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
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old topic but when
I google “Vonage
MAC address
...

In The Forum:
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Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
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Topic:
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On Dec 05, 2016 at 12:35:11


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Vonage Been using the vonage service for over a year with no real problems. All of a sudden,



Been using the Vonage service for over a year with no real problems.
All of a sudden, yesterday morning I woke up and there were no leds lit up on the Vtech 8100-1 adapter. I removed the power cord and plugged it back in and the ready light went red, blinked yellow several times and then just went off again.

I tried different outlets and different power supplies (before customer service even replied to the message I sent and came back with just those ideas), but there's only brief flashes on the leds before it dies again.

Here's the info that the "what to post when having issues" post asked for.....though I doubt any of it is really relevant to my issue:

Location: Riverside, (southern) California
ISP: Time Warner Cable
Upload/Download speeds: See speed test data below
Modem make/model: Ambit U10C018
Vonage adapter: Vtech IP8100-1
Network setup: PC and Vonage both go into router
Issue: Stated above
Results of speed test: Pasted below


Speed test statistics
-
Download speed: 1432080 bps
Upload speed: 368400 bps
Quality of service: 86 %
Download test type: socket
Upload test type: socket
Maximum download pause: 189 ms
Average download pause: 8 ms
Minimum round trip time to server: 109 ms
Average round trip time to server: 116 ms

Voip test statistics
-
Jitter: you -> server: 2.4 ms
Jitter: server -> you: 8.3 ms
Packet loss: you -> server: 0.0 %
Packet loss: server -> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 6
Estimated MOS score: 3.9

Anyone else have an issue like this before?

:edit:

Just tried the reboot method from the Vonage website, but that didn't help. Also, when I plug the device into a new outlet with a different adapter (which has a 12v output rather than the 5.1v output of the adapter that came with the IP8100), the message waiting light starts blinking and the Ready light goes red, then flashes yellow several times, then goes green for a second and shuts off again (but the message waiting light continues to blink).

Hope that extra information might help.



Read The Full Thread:

Vtech 8100-1 just stopped working


if LED lights wont lit have to tried to press the PAge button? will it ring the handsets?
Thanks, I've been playing email tag with their support and that was the last thing
I had the exact same problem with my Vtech 8100 this week. I called Vonage Customer
Yeah, they didn't initially say they were gonna charge me for a replacement. They
Hey, a friend of mine had a similar issue with a VTech not lighting up but the handset
Yeah, I tried a different adapter (and actually received a replacement adapter
hey people i had my vtech 8100 for 14 months and when i got home today from work i noticed
A similar thing happened to me. My IP8100 just stopped working one day, no lights,

richie posted "Been using the vonage service for over a year with no real problems. All of a sudden," on 08/11/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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