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Vonage Basically, ANYONE is better than ADT or Brinks. One of my clients (gov't) is in
Basically, ANYONE is better than ADT or Brinks. One of my clients (gov't) is in the process of removing all 3rd party (Sonitrol/ADT/Brinks) alarm systems from their facilities and is implementing their own. What they're discovering (besides the fact that Sonitrol equipment is junk) is that most of the installs are poorly done and about half of the systems don't work. Monitoring costs were rediculous, to the point that it's CHEAPER for this particular client to set up their own monitoring station and pay people to work it 24/7.
I have heard some very good things about AlarmRelay and know that they offer wireless service as well as dial-in. Vonage pushes Alarm.com, but I don't know anything about their service as far as equipment and technology goes. It's most likely a re-badged AlarmNet or cellular connection.
I personally use NextAlarm/Amcest (Same company, different name depending on which states they have monitoring licenses in) and can't say enough positive things about them. I'm using an Ademco Vista20Pi panel and am using regular POTS monitoring via ContactID and haven't had an issue, can't vouch for their broadband adapter. I love the online status logs and e-mail reminders/updates. VERY quick too. I disarm or arm my system and my phone's text message is usually there within 10 seconds. Their monitoring center has been professional every time I've talked with them. They've always requested the password, even when I attempted to pass it off as "just testing the alarm." I would also recommend the Ademco Vista series alarm panels. Very flexible and very reliable.
I had an attempted burglary in the beginning of this month. Amcest dispatched the police after the alarm system called the monitoring center and the intruder didn't attempt to answer the phone when they called. The bottom line is that the police were at my door 4 minutes after the alarm sounded and greeted my "visitor" at my front door. He hadn't even gotten any of my loot out the door when they showed up. This is an amazingl response time. I believe most alarm cos would tell you (if you pushed them to put it in writing) that a response time usually is 10-20 minutes.
Your alarm system is only part of your home security, and really should be the option of last resort. By the time an intruder has set off an alarm, it's usually too late - they're inside your home. I had a pretty well-thought out security plan in place, including plenty of outdoor lighting, security cameras, alarmed windows, reinforced doors, even upgraded locks... My intruder came in through the same way I do - the front door, with a key no less. I had a contractor doing some work to my place in December. Apparently when they went out for lunch, they also went to a hardware store and duplicated the key. I was aware that my key could be duplicated at any hardware store, but figured it wasn't THAT high of a risk. I got VERY lucky this time.
So, now all of my doors use this:
You can take my key to the hardware store, but they won't know what to do with it. You can take it to a locksmith, but most of them won't have the equipment to cut these keys. If by some chance, you do happen to find a locksmith with the right machine, the next question is if they have the right key blanks. The keys & locks have different "keyways" or grooves in the keys to prevent unauthorized duplication and also to guarantee business for the original locksmith. I intentionally bought my lockset & keys from an out-of-town locksmith I've done business with for many years. His keyway is unique to him and the local locksmiths don't have the proper key blanks to make duplicates. Even if they did have the right key blanks, the machines which cut these keys need the # off the key card (given to you when you buy the lock) and can't duplicate keys from already-cut keys. Additionally, all of these locksmiths require a signature and photo ID AND the original key card to make the keys. So, safe to say, that security hole has been plugged. The sad part is that this lock only cost $40 more than what I originally had installed on the door, but is FAR more secure. Worth every penny.
Having a working, monitored alarm system is a good idea, but it's FAR better to keep the burglars on the outside and your stuff on the inside in the first place. :)
Read The Full Thread: ADT stops working when using Vonage
• My ADT security system can no longer call out after implementing Vonage. ADT stated
• The ADT panel has 4 leads for the Telco attachment.
2 leads are to connect the
• This is probably why it wasn't working for me. I'll try your suggestion tomorrow
• Thats not such a bad thing. I have it in case my cables are cut (the system can not
• Rewired this morning following your suggestion. I did not call to have my packetization
• ...they were trying to sell me a GPRS (General Packet Radio Service) device.
I
• That did the trick, just switch the 4 wires around on the
R1, T1, R and T
The Apex
• I just called ADT tonight to have my system tested. They said it failed and also
• the issue is the type of signaling between the alarm panel and the alarm monitoring
• And how exactly do you get your panel to use contact ID?
VonageTPA posted "Basically, ANYONE is better than ADT or Brinks. One of my clients (gov't) is in" on 01/27/2006 |
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