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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Vonage Based on responses from this Forum, I went ahead, purchased and installed the

Based on responses from this Forum, I went ahead, purchased and installed the Motorola SB5100 Modem and all the call quality I have been experiencing over the last 4 weeks is gone!!!

I will like to walk you through my experience over the last 4 weeks.

1. I started having call problems (person on other line will net hear me after a minute or two through a call)

2. I called Vonage on 2-01-05 and while on the phone with Vonage I speed tested my line (was using the Toshiba PCX1100 Modem) and got 636/235 kbps for my Download and Upload speed respectively. So Vonage concluded it was not my network speed. They then directed me to load a free software called Ping Plotter Freeware to track packet loss (P/L). Surely I was experiencing P/L from 10% to 40% and I could visibly see the increasing P/L at the same time the Vonage rep could not hear me. We resumed our call on my cell phone.

3. Vonage rep concluded that the problem was not with Vonage and that I should contact Comcast my Broadband Service Provider.

4. Contacted Comcast and they tossed me around saying that they are seeing good connection on their side. They advised me to contact my PC Manufacturer However, I started reading these Forums and periodically started using the "speed test sites" to check my speed. The Upload/Download numbers were all over the place. On 2-15-05 it was 2790/350, on 2-18 it was 130/223, and that's when I called Comcast again to complain about slow speed (no mention about problems with my phone service- do not give them a reason to say that that is not their service area). I was so relieved when the Comcas CS Rep told me that they will send out a tech to my house the next day because they were getting 3000=kbps from their location.

5. The next morning I checked my speed and it was now down to 83/15, then and there I concluded that something must be wrong with my Modem. Immediately the Comcast Tech came in later in the day he swapped my Toshiba Modem with his (Ithink it was an older motorola Modem) and the speed went to 3000+kbps Upload. He concluded I should replace my modem. After he left I connected my old Modem and speed tested it again and the speed was fine at about 2900 kbps upload. Despite that I went ahead and purchased and installed a new Motorola SB5100 Modem. I speed tested at two separate sites and I got 3915/348 and 4220/408 kbps respectively. I could clearly see a significant inprovement in accessing websites and most importantly, when I called using my Voip Phone I was able to talk for 28 freaking minutes without losing call quality or dropping the line!!! EUREKA. I also tested my Voip "Quality between my location and Boston" at athe Brix site ( and had a score of 4.4 out of 5!! Previously when I tested it before the Comcast Tech showed up, I scored 1.4 our of 5!!

The bottom line is that something screwy was wrong with my ToshibaPCX 1100 Modem and by giving a good speed test on one ocassion and a bad the next, it gave us a false indication of where the problem was.

I am a very happy camper now and will call Bellsouth first thing on Monday to not bother to show up to activated a Bellsouth Account!!

Hope this help others

Read The Full Thread:


I have had Vonage about 6 months now. I live in Baltimore County, MD. We have had
It could be your cable modem. A couple of weeks ago comcast upgraded the speed in
Thanks for the info. That could be the issue. I have had my modem for 5 years since
See if you can talk them into giving you the Motorola SB5100. I've had mine for a
I will try and get a Motorola SB5100. In addition to the4 new modem how do you ahve
Yes, I pay the $10 extra for the gold tier of service to get the 6meg download. As
Comcast or ? Don't guess. Run the speed test and the tweak test at: The
i had similar issues but comcast then changed my 5 year old modem for their newest
I am having the same problems. I have only had Vonage for a week but am having terrible

sabawaka posted "Based on responses from this Forum, I went ahead, purchased and installed the" on 02/20/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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