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What is the main
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jeddaisg Posted:
Hi all We have
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office. Lately,
our call quality

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tplink Posted:
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Vonage Attached is results from this afternoon when my voice was wobbly for callers.

Attached is results from this afternoon when my voice was wobbly for callers. I've been saving 30 minutes of reports after losing last night's work when my laptop crashed this morning, but they pretty much all look similar to this one. I pretty much can only use my phone after midnight these days.

I read around in the forums that i shouldn't pay attention to the first two hops (router and modem), but I have included them anyway.

Possible next steps?

1. I checked my splitters. It does seem that the connection to my cable modem is on the second 3 way splitter after it enters the house. Should I reconfigure it to be on the first splitter?

2. Does it make sense to test the connection next with my modem directly connected to the cable box attached to the house?
3. My modem is only Docsis 2.0 compatible (even though i just bought it a couple months ago, it says it is a Docsis 1.1). Do you think I should replace it anyway?

Thanks for taking a look at this

Target Name: IP:
Date/Time: 1/13/2006 1:17:45 PM to 1/13/2006 2:20:16 PM

Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 1501 1496 99.7 3 3 3 [-]
2 1501 1496 99.7 3 3 3 [-]
3 1501 3 0.2 12 312 18 []
4 1501 9 0.6 12 465 20 []
5 1501 12 0.8 13 351 22 []
6 1500 20 1.3 15 403 24 []
7 1500 23 1.5 17 485 27 []
8 1500 54 3.6 15 340 24 []
9 1500 89 5.9 16 366 26 []
10 1500 103 6.9 15 496 26 []
11 1500 102 6.8 15 287 21 []
12 1058 73 6.9 17 308 21 []
13 545 43 7.9 17 165 25 []
14 886 42 4.7 16 204 25 []
15 1500 48 3.2 16 526 31 []

Read The Full Thread:

PAP2 wobbly audio-should I rtp300 in front of router?

I have been struggling since July to get audio quality good enough to consistently
your packet discards are high, that is almost definitely your problem. hard
Thanks much for replying - you've saved my the I would have spent on hold with customer
My audio quality was very poor-good enough for me, but wife wanted to go back to
I think you're over the upstream power level, even if just slightly, as far as docsis
Point taken. I've been running pingplotter for 30 minutes of so (addictive little
I neglected to notice you told me to run the pingplotter for 24 hours. Disregard

liznthcity posted "Attached is results from this afternoon when my voice was wobbly for callers." on 01/13/2006

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