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sssscary Posted:
Hi, I realize this
post is old, but I
was just trying to
find out how to
auto delete...
In The Forum:
VoIP Feature Wish List
Topic:
Auto-Delete Voicemail When Forwarded to Email!!
On May 24, 2012 at 08:08:15

sandyj Posted:
The last few days
I've gotten a
couple of calls
from angry people
demanding that...
In The Forum:
Vonage
Topic:
Someone is using my phone number? Hacked?
On May 18, 2012 at 20:07:46

vrtlassit7 Posted:
Can anyone help me
figure out a
solution to create
a virtual
attendant? I own
a small...
In The Forum:
VoIP Feature Wish List
Topic:
Virtual Attendant
On May 18, 2012 at 07:53:07

rodisport Posted:
I have had this
problem for more
than 4 months now
when i call some
one it doesn't...
In The Forum:
Vonage UK
Topic:
no ringing tone
On May 14, 2012 at 18:17:44

js123 Posted:
we already have
vonage device how
can i reactivate
the service and
what is the
procedure....
In The Forum:
Vonage
Topic:
how to reactivate the service
On May 12, 2012 at 14:57:39

dconnor Posted:
A photo would be
helpful....
In The Forum:
Hard Wiring - Installation
Topic:
Problem with home wireup
On May 08, 2012 at 10:47:17

rival Posted:
Thank you! This
was my exact
problem. Outgoing
calls would fail,
incoming calls...
In The Forum:
Vonage
Topic:
Dial tone ok, incoming calls ok, no outgoing calls
On May 03, 2012 at 21:11:35

stevejone Posted:
This is really a
good topic.It
gives a quite
detailed
information about
the jammer...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 03, 2012 at 11:29:58

MiveAmige Posted:
The nature of a
cell phone jammer

By
mobile jammer
(jammer, cell ph...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 02, 2012 at 18:55:02

cotswold Posted:
I spoke to tech
support last night
and was promised a
call back in 10
minutes...the...
In The Forum:
Vonage UK
Topic:
transfered calls to mobile come up as "unknown"
On May 02, 2012 at 03:35:55

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Vonage At risk of stating the obvious, Vonage appears to be experiencing network wide

At risk of stating the obvious, Vonage appears to be experiencing network wide problems. This was confirmed by my call at 5 PM MST and the Vonage customer service rep told me to wait 1-2 hours and the problem should be resolved. Earlier I had been on the phone with Vonage trying to fix a one way audio problem but got disconnected.

My issues is not that they have problems but they will not own up to it or post it. Instead, I screw around for 90 minutes with and without Vonage's help when someone at Vonage knew it was Vonage issue. Are they afraid to post the notice on their website?

Here are the reported problems for today:

-One Way Audio
-Various Voicemail Problems
-Website not providing call detail records
-Unable to call customer support line from Vonage line but able to on mobile phone.
-All Circuits Busy or uncompleted calls

They tried to tell me it was my Cable Modem. Take the spec out of your own eye (Vonage) before trying to pull the log at of mine. Or in this case, pull the log out of your own eye before trying to find a spec in mine.

I can live with less than 5 nines of reliability. I can live with the strange outbound caller ID system. What bugs me is when they waste my time.

Read The Full Thread:

Significant Service Problems Network Wide - Own up to it!!!

• I dunno. I always see all these network issues listed on the Vonage Service Status
• Actually there has been quite a few service announcements on here and the dashboard
• I spent a significant amount of time on calls to customer support yesterday and
• I don't know if my problem is related or deserves its own post, but here goes:
• ~25-30 calls made today and no problems here other than the problems inherent
• Just got off of the phone with tech support. No voicemail attachments are being
• Everything seems to be working today. I am not 100% sure how long I was having problems

thegman posted "At risk of stating the obvious, Vonage appears to be experiencing network wide" on 12/20/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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