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Vonage Assuming that was directed at my post, I understand your point...
And, frankly,
Assuming that was directed at my post, I understand your point...
And, frankly, I completely agree with the belief that things should be kept simple.
And for anyone who has the spare bandwidth, they do not need to go through what I had to. If you always have 90k free upstream bandwidth (as probably the vast majority of casual Internet users will), then you'll never have a problem with the WRTP54G, the RTP300 or any other router that does not have effective QoS. They're great Vonage devices, and adequate routers for casual use, like most consumer routers are.
The simple fact remains, however, that QoS on the WRTP54G is not effective. If you don't need QoS, then that defect is not relevant. If you do, then it is. Simple.
I spent over a MONTH trying to make it work, and it does not. Rather than allowing people to go through the seven levels of Hell that I did, I'm posting what I know works...
My post is directed at people who ARE experiencing problems with their WRTP54G (or RTP300 for that matter) - those who are not fortunate enough to have a large upstream or who tend to use it more heavily. My ISP provides an advertised 256K which I have consistently real-world tested to below 200K. Vonage wants almost half that using "best" quality. My corporate VPN connection to my email client frequently wants to upload large files, and I frequiently use desktop sharing along with Vonage to hold teleconferences. When I try to do that, I used to get constant complaints of choppy audio on the remote side because the WRTP54G was completely unable to prioritize the voice data stream over the VPN data stream.
So, the Vonage routers lack effective QoS. It can be fixed by:
1. Throwing more bandwidth at the problem if you are lucky enough to have an ISP that allows you to buy it (mine throttles ALL plans at 256K upload, no exceptions).
2. Throttling all of your other upstream applications to "reserve" space for Vonage (my VPN client lacks that capability, so I lived in fear of doing anything when I was on the phone).
3. Using Vonage "bandwidth saver" to reduce Vonage bandwidth (even lowering to 30K didn't help in my case, and the audio quality was not good enough for conference calls).
4. Giving up and getting a router that has QoS. In my case, this $50 fix allowed me to continue saving $50 a month using Vonage instead of a POTS line. So it was money well spent.
5. Abandoning Vonage and going POTS.
So, for those who have tried options 1-3 and they have proven ineffective, I offer information on how to take option 4 instead of option 5.
Will it scare customers away? I don't know. It is intended to take someone who is ready to leave Vonage and Voip and tell them WHY they are having problems, and give them the tools they need to STAY with Vonage.
Dan Connor. He owns the site, and his userID here is "dconnor". You can feel free to report what you think is misinformation to him. Neither of us work for Vonage, by the way, but Dan does have a vested interest in keeping the site helpful.
Most of us are doing this for free in support of Vonage, because we like the company and want to help others have the best Vonage experience possible. The Vonage employees who do post here are doing so on their own time, for the same reason.
I'm sorry if ,as your post seems to imply, you feel that tested, repeatable, and provable results with the WRTP54G are "opinions" and "misinformation". I obtained that information with a LOT of sleepless nights, and a LOT of research. It is offered here to try and help others who are experiencing the same problems.
Read The Full Thread: WRTP54G QoS Priority for Voice Traffic not sufficient?
• I'm a recent Vonage customer, having gotten in on the free-after-372-rebates
• I would like to know what the results are with no uploads going on. that would have
• With no uploading the call quality is great in both directions.
• I had this same problem with the WRTP54G. I was on the phone with vonage for over
• Yeah, if I hadn't already cut up my box so that I could send off the various rebates,
• I am also a new owner of the Linksys WRTP54G. I bought this router to resolve the
• Please keep this post going. I was getting ready to purchase that very router and
• You cannot use the Sveasoft firmware on a WRTP54G.
• Is anyone using the WRTP54G router with VOIP experiencing 1 or 2 beeps when placing
• JLD , I'd be interested to know if Vonage responded with anything useful. The seemingly
NateHoy posted "Assuming that was directed at my post, I understand your point...
And, frankly," on 01/17/2006 |
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