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Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26


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Vonage Assuming that was directed at my post, I understand your point... And, frankly,





Assuming that was directed at my post, I understand your point...

And, frankly, I completely agree with the belief that things should be kept simple.

And for anyone who has the spare bandwidth, they do not need to go through what I had to. If you always have 90k free upstream bandwidth (as probably the vast majority of casual Internet users will), then you'll never have a problem with the WRTP54G, the RTP300 or any other router that does not have effective QoS. They're great Vonage devices, and adequate routers for casual use, like most consumer routers are.

The simple fact remains, however, that QoS on the WRTP54G is not effective. If you don't need QoS, then that defect is not relevant. If you do, then it is. Simple.

I spent over a MONTH trying to make it work, and it does not. Rather than allowing people to go through the seven levels of Hell that I did, I'm posting what I know works...

My post is directed at people who ARE experiencing problems with their WRTP54G (or RTP300 for that matter) - those who are not fortunate enough to have a large upstream or who tend to use it more heavily. My ISP provides an advertised 256K which I have consistently real-world tested to below 200K. Vonage wants almost half that using "best" quality. My corporate VPN connection to my email client frequently wants to upload large files, and I frequiently use desktop sharing along with Vonage to hold teleconferences. When I try to do that, I used to get constant complaints of choppy audio on the remote side because the WRTP54G was completely unable to prioritize the voice data stream over the VPN data stream.

So, the Vonage routers lack effective QoS. It can be fixed by:

1. Throwing more bandwidth at the problem if you are lucky enough to have an ISP that allows you to buy it (mine throttles ALL plans at 256K upload, no exceptions).

2. Throttling all of your other upstream applications to "reserve" space for Vonage (my VPN client lacks that capability, so I lived in fear of doing anything when I was on the phone).

3. Using Vonage "bandwidth saver" to reduce Vonage bandwidth (even lowering to 30K didn't help in my case, and the audio quality was not good enough for conference calls).

4. Giving up and getting a router that has QoS. In my case, this $50 fix allowed me to continue saving $50 a month using Vonage instead of a POTS line. So it was money well spent.

5. Abandoning Vonage and going POTS.

So, for those who have tried options 1-3 and they have proven ineffective, I offer information on how to take option 4 instead of option 5.

Will it scare customers away? I don't know. It is intended to take someone who is ready to leave Vonage and Voip and tell them WHY they are having problems, and give them the tools they need to STAY with Vonage.



Dan Connor. He owns the site, and his userID here is "dconnor". You can feel free to report what you think is misinformation to him. Neither of us work for Vonage, by the way, but Dan does have a vested interest in keeping the site helpful.

Most of us are doing this for free in support of Vonage, because we like the company and want to help others have the best Vonage experience possible. The Vonage employees who do post here are doing so on their own time, for the same reason.

I'm sorry if ,as your post seems to imply, you feel that tested, repeatable, and provable results with the WRTP54G are "opinions" and "misinformation". I obtained that information with a LOT of sleepless nights, and a LOT of research. It is offered here to try and help others who are experiencing the same problems.



Read The Full Thread:

WRTP54G QoS Priority for Voice Traffic not sufficient?


I'm a recent Vonage customer, having gotten in on the free-after-372-rebates
I would like to know what the results are with no uploads going on. that would have
With no uploading the call quality is great in both directions.
I had this same problem with the WRTP54G. I was on the phone with vonage for over
Yeah, if I hadn't already cut up my box so that I could send off the various rebates,
I am also a new owner of the Linksys WRTP54G. I bought this router to resolve the
Please keep this post going. I was getting ready to purchase that very router and
You cannot use the Sveasoft firmware on a WRTP54G.
Is anyone using the WRTP54G router with VOIP experiencing 1 or 2 beeps when placing
JLD , I'd be interested to know if Vonage responded with anything useful. The seemingly

NateHoy posted "Assuming that was directed at my post, I understand your point... And, frankly," on 01/17/2006

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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