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Vonage As near as I can tell, Vonage have been promising that customisation / removal



As near as I can tell, Vonage have been promising that customisation / removal of the American voicemail prompts is in the pipeline.

This pipeline has so far extended for at least 2 years as far as I can tell.

Just an option to turn off the existing prompt would be good enough.

So how about an update?

Please note that "we promise something is happening" followed by "we hope this answered your enquiry" is worse than no answer at all - lets have something more customer focused than irritating stock reponses.



Read The Full Thread:

Request for Update on Voicemail prompts


I agree!
The email response I've had from Vonage is depressingly predictable: =====
You COULD dispense with Vonage voice mail, and use a simple answering machine
If this is the only problem you have the service i think you are nit picking a bit.
Vonage is currently undergoing a migration to an upgraded Voicemail platform
So I spoke with the director of our Voicemail group and the UK language customization

seani posted "As near as I can tell, Vonage have been promising that customisation / removal" on 10/12/2008

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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