Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference


Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!

Great Price, No Complaints
Great Price, No Complaints

You need some common sense.
You need some common sense.

Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...

Vonage Reviews

Vonage Are you saying that you are cancelling yoru service because you did not get a free

Are you saying that you are cancelling yoru service because you did not get a free hardware update?

When you want a new cell phone, does your cell phone company give you a free phone without asking you to extend your contract? Vonage is not doing anything different than the cell companies.

When my adapter eventuallu fails, I expect that I will have to buy a new one, call Vonage and have them register my number sto the new adapter. I do not expect them to give me a free adapter.

I hesitated to jump in here for a while, but the notion keeps bugging me from time to time. :roll:
Now this is not going to be a tip for this individual so much as a way to get something off my chest.

I mean let's face it. This guy seems to be incapable of writing a coherent sentence. The guys who followed up were struggling to understand his beef. Me too for that matter.

Now anybody who has spent any time on the 'net knows that you meet your share of psychotics and schizoids. And I alluded to that aspect earlier about the people who think if it's on the net it ought to be free. (That the folks who devote their working lives to providing it wouldn't get a pay check that way never enters into their thinking.)

If this individual is one of them it should be obvious to Vonage that to let him go is more of a gain than a loss. I mean to strive for 100% customer satisfaction in this world is not onlly unrealistic, it is idiotic and pollyannaish :!:

It would be like Chamberlain returning from Munich and announcing that he had reached the man on an intellictual level and had talked some sense into him.

Now, having said all that, I think I see what this guy is driving at. And if this is not a correct assessment, let it stand for the purpose of my argument anyway.

I think he thinks that he got his adapter free in the beginning and now that he is opting for a better plan (his upgrading?) and entering into a new contract then he should be entitled to a new device comped by Vonage.

Now as much as I am a guy who hates the parasites on this planet, I too have a problem with this business of furnishing a free gizmo to get a ring in the customer's nose and then when he is comfortable and would have to go to the trouble of changing companies (normal human inertia at having to face the unknown - which is what is hoped can be exploited here) that now we can get him to foot the bill for any future devices or replacements.

In other words, let's dangle a freebie in front of the dude and get him signed up and see if this sale sticks on the wall. :eek:

Let's say that you want electrical service to that new house you bought or built. The company says fine. We will provide you a meter free of charge at signup, but you are responsible for its maintenance, upkeep, and replacement after the warranty period. Give us a call if it looks like it is spinning like a gyroscope and we will connect you with a gal in New Dehli.

Now I am not picking on Vonage alone here. Verizon does me the same way with their router. Mine went out after one year but fortunately I had signed up for TV service after my initial signup, and that extended the warranty on the device somehow. But when that comes to one year then it's 140 smackers for a new one.

HUH :!:

"Yessir! The STBs are covered month-to-month because you rent them. If they go bad we send you a new one. But the gateway that provides your on-screen Program Guide, your Video On Demand, your pause, play, rewind and all that? Naw. You gotta provide that yerself. It's not part of the service we contract to supply you." :oops:

What's next? The Electric company starts renting you the aluminum feeder they sting/bury to your premise?

[Update: Talked to someone in tech support who negated that info that I was told by someone in Verizon C/S. When I have TV service the gateway/router stays covered and does not go out of warranty.
Whew! Some sanity here!!!]

Read The Full Thread:

I decided to cancel today.

Well after two years I am canceling. I called to get a upgrade of my vonage device
Looks like both sides are winners here. Good luck.
Why didn't you just buy a wireless router? Or a wireless vonage adapter from a box
Well Why should I get stuck into a new 2 year agreement if they wont update my equipment.
hmmm, I believe after your initial 2 years you are month to month.
6.2 Automatic Renewal. The terms of this agreement automatically renew
Are you saying that you are cancelling yoru service because you did not get a free
You must not be part of the new "beggar" generation, who expect everything to be
He (nighthalk) first said he cancelled, because they would not give him new equipment
Some people are VERY hard to please.

Arthur_lw posted "Are you saying that you are cancelling yoru service because you did not get a free" on 03/03/2008

Vonage Service Plans

Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Site Search

†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.20 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum