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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Vonage [April 29, 2005] VoIP E911: Michigan Atty. General Says Vonage Misleads BY



[April 29, 2005]
Voip E911: Michigan Atty. General Says Vonage Misleads

BY JOHANNE TORRES

Its official: Michigan Attorney General Mike Cox announced today that Internet-based telephone service provider Vonage Holdings Corporation will now face legal action for misleading consumers about the company's emergency 9-1-1 service. In a Notice of Intended Action (NIA) sent to New Jersey-based Vonage this Wednesday, Cox told the company it has failed to make it clear that customers do not have access to traditional 9-1-1 service.

I reported about Cox’s warning about the lack of E911 access to VoIP-based calling service subscribers in the state of Michigan back on April 4 th. "While Voip may offer less expensive telephone service, consumers should be seriously concerned about the possible risks of not having access to 9-1-1 emergency services," Cox said then. "I encourage every Michigan consumer to become informed about this new technology and the important differences between it and traditional telephone service, especially in regards to proper access to the 9-1-1 emergency system."

Now it looks like Cox took his warning a step further by sending Vonage his NIA this week. "Vonage needs to make sure its customers understand that normal 9-1-1 access may not be available to them," Cox said. "Emergency calls made through Vonage's service are often routed through call centers that may not be answered outside of regular business hours."

Cox explained that although Vonage advertises its "911 dialing" as a benefit, the feature has significant limitations compared to traditional phone service. According to Cox’s announcement released today, customers who use Vonage's service are not directed to operators who dispatch emergency vehicles. In this case, if emergency personnel do get the call, they may not be able to identify the caller's phone number or have information displaying the caller's address.

"I don't know about most people, but I don't have the ability to time my emergencies," Cox said. "Vonage has ten days to respond to the NIA, or my office will file a lawsuit seeking injunctive relief and civil penalties."

Consumers who want to file a complaint about Vonage or any other VoIP-based calling service provider may do so by writing to the Attorney General's Consumer Protection Division at P.O. Box 30213, Lansing, MI 48909, or by calling toll-free 1-877-765-8388.

During 2003 and 2004, the Consumer Protection Division collected more than $600 million on behalf of the state of Michigan. In 2004, the Division stopped more than $400 million in utility rate increases and responded to more than 102,000 consumer complaints.

I will definitely follow up on this story and report on any additional details as soon as they become available, so stay tuned!

http://www.tmcnet.com/tmcnet/articles/2005/michigan-vonage-911-lawsuit-mike-cox-attorney-general.htm



Read The Full Thread:

VoIP E911: Michigan Atty. General Says Vonage Misleads


Has Mr. Attorney General actually bought a Vonage device? Clearly not or he'd
OMFG, he has GOT to be kidding us! Vonage takes you by the hand and leads you through
Tell him how you feel: miag@michigan.gov
Nice picture there

LuisPR posted "[April 29, 2005] VoIP E911: Michigan Atty. General Says Vonage Misleads BY" on 04/30/2005

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