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Vonage Any news or update as to when this caller display problem will be fixed. Having



Any news or update as to when this caller display problem will be fixed. Having a few moments to spare I've just dialled my BT landline 30 times from my Vonage number and only 4 numbers came up as 01xxx xxxxxx the correct format

14 came up as "not available" and 12 as "0441xxx xxxxxx"

sometimes the number never even connected and emmitted an unobtainable tone instead.

The caller display really needs to be fixed asap as some people have anonymous call rejection which kicks in if your number isn't carried correctly. OK if you've dialled the hopefully soon to be 141 (currently *67) but not when you're just picking up the phone and trying to dial out

No-one can return a call in the uk that starts 044 or if they get 441xxx xxxxxx and dial that chances are they get someone in their local area as a wrong number

At ALL TIMES when dialling out from Vonage the number should be presented as 01xxx xxxxxx or 02x xxxx xxxx if you happen to have that area code (020,024,023,028,029) and only appear as withheld if you have prefixed the call with 141 (*67)

This problem for me has been ongoing since the end of May 2005. Please let's get it sorted.



Read The Full Thread:

Caller Display


I contacted support by email to ask about the problem with incorrect outgoing
but having said that... Looks like I spoke too soon as by the end of the day,
I've had this problem since signing up to vonage in May. Have been on to support
My experience is very similar to yours. I plan to keep the pressure up on this
yep my experience too.
Tech Support contacted me today telling me the prolem had been resolved. The
Thanks for the comments on the caller display. We are aware of the problem and are
Hi Kerry, Great news to here this problem is being actively worked on. Any
Vonage support have told me today that they can find no fault with my line. (Well,

DBY416 posted "Any news or update as to when this caller display problem will be fixed. Having" on 08/08/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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