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In The Forum:
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Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33


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Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



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Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
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Vonage Ann- Thank you for your opinion on VoIP, but I assure you that VoIP is more than



Ann-

Thank you for your opinion on Voip, but I assure you that Voip is more than ready for the business sector and is maturing every day.

Vonage offers many different packages, but breaks them down into two main groups. You have A.) residential and B.) Business Plus

Residential packages are the ones you see on the Vonage websight, that promote $49.95 unlimited and $39.99 1500 plans with fax line and a few call features like Caller ID, VM, etc. If you order one of these plans, Vonage will ship you out a device called an Analog Telephone Adaptor (ATA) for plugin to a cable modem, PC, and homephone. Then away you go. Vonage does however put in its "terms of service", that if you use these residential plans in a business enterprise and use high traffic, they can pull these accounts at any time. Again, these were designed mainly for use with people at home, or working from home.

Business Plus Packages are specifically designed for enterprise clients leveraging IPBX devices like the Epygi Quadro line of router, firewall, pbxs. In this case, most businesses demand a lot more feature/functionality than the home user. The Epygi line of products leverage the use of the Vonage business plus packages by providing these enhanced PBX features while leverage software protocol like DiffServ. Diffserv is a QOS (Quality of service) protocol that differentiates the voice over the data packets. This further enhances call quality in the enterprise.

The Epygi Quadro also gives the user advanced features like these:

an auto attendant
- secure, in house voice mail
- VM via email
- 4 digit dialing, transfer, etc. between locations
- SIP numbers (which you can advertise) that enables you to call any SIP device in the world for free
- softphones
- call relay (you can dial locally from a cell phone into your Quadro and hop on Voip and make free calls)

So in summary, the Business Plus Packages were thoughtfully crafted by Vonage and tested with select IPBXs like Epygi, and gateways for existing PBX systems (Nortel, Avaya, Inter-tel, etc) like the Audiocodes MP series products. These high volume minute packages offer VERY aggressive pricing, and can be pooled if a company as a HQ, and remote offices.

You simply can't compare traditional phone service to business class Voip. You can order Vonage service and have numbers and service within 24 hours. How long would it take SBC or Verizon to provision an order. It would be weeks/months.... Plus, in order to receive competitive rates, you have to sign a long term contract. Vonage = no contracts. Also, with the telephone Co. you have to pay for al carte features like VM, Call ID, call conference, and don't receive advanced features like call accounting and unified messaging (VM to email) unless you pay big $$$$. And then on top of it all, you have to pay for usage and incomprensible International rates. The bells are using Voip backbones instead of TDM anyway, so a majority of traffic is Voip by the major phone companies. They just don't tell you. They are all scrambling to do Voip.

Voip is way past the early adopter stage. It is becoming a mainstream service that is giving business owners the ability to increase productivity and assist the bottom line. We have tested Voip with one of the most esteemed technical colleges in the US. Illinois Institute of technology. The reviews were glowing, and we have a firm handle on how to do this, and how to do it well. If you would like you can review the results and read about the tests at:

http://www.itm.iit.edu/voip/projects.htm

Scroll down the page to Fall 2004 Projects and review #2 on above link.

take care,
Don



Read The Full Thread:

small business account


Hi, I am setting up an office and need four lines now with the potential of 6
I would consider yourself lucky that the quote came in higher than land lines because
sorry for the typos, but it should be IPBX's and Vonage provisions within
Thanks for your replies. I think I understand this better thanks to Don's detailed
veep: for future reference, you can fix typos with the Edit button at the top of
paul 248- yeah, I saw that after Steve C. mentioned it as well... many

veep posted "Ann- Thank you for your opinion on VoIP, but I assure you that VoIP is more than" on 06/28/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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