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Salt Lake City: impressions after several months




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Vonage And you're able to access the internet with your computer? Try temporarily



And you're able to access the internet with your computer?

Try temporarily removing the router and plugging the PAP2 directly into your modem. If you can't get a phone light that way, then I'm afraid that you're stuck dealing with customer service.



Read The Full Thread:

no dial tone, no phone light, pap2 not connecting


Already been on hold for over 2 hours today, I might as well post this while I am waiting.
are you a new customer? I think the pap2 only supports 10mbps. not that it makes
yes, I am a new customer. I signed up a couple of weeks ago, and received notification
Did you buy the PAP2 retail? If so, have you registered it with Vonage?
Yes, I bought it retail and registered it with vonage (entered the MAC ID etc.).
Yes, I can access the internet without any problems while the pap2 is hooked up.
Try connecting the PAP2 directly to the cable modem again, BUT, this time, try
Okay, here is the solution: First of all, I called tech support at 6:30 a.m.

Steve48 posted "And you're able to access the internet with your computer? Try temporarily" on 03/16/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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