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Jeffreynox Posted:
Enigma —
Ша
73;ло&
#1085;ы
WordPress.
...

In The Forum:
Vonage
Topic:
Enigma — Шаб&#10
On Mar 25, 2017 at 13:28:44

Emilipheyi Posted:
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In The Forum:
Hard Wiring - Installation
Topic:
Ladowarka rowerowa do telefonu atuty
On Mar 22, 2017 at 13:50:58

Jamesfound Posted:
Posunout na
zaДЌ&#
1043;Ўtek
strГЎn
ky k menu
...

In The Forum:
Vonage
Topic:
PЕЇjДЌka zdarma ihne
On Mar 21, 2017 at 00:08:24

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
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In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30


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Vonage And ya know... that's all fine and good... I cetainly hope they can get to point



And ya know... that's all fine and good... I cetainly hope they can get to point where they can offer EVERYONE the same support I got when I first started last summer. I would love to have Vonage support like that again. At that time, phone calls were answered in a matter of a minute or two, MAX.... problems were resolved in a matter minutes.. usually 10-15 min.... emails were answered within an hour or less. That's why when I first got this, I told EVERYONE about it... drove all my friends NUTS because I was SO delighted w/ the service...
Now customer service emails go unanswered for days & weeks... phone calls in take a good 45-60 minutes to be answered, then at that time if you're lucky to have a decent connection, and not get cut off.... then usually the tech support doesn't listen to you, or can't understand you... and misdiagnoses the problem.
SO... In the mean time, while Vonage is bringing 600 new jobs in [which is GREAT, dont get me wrong...] what should WE, the original paying customers, have to do to get better service, or problems resolved?
Not that it would be that big of an issue, but perhaps while they are in the process of increasing tech support, maybe those of us with ongoing problems shouldn't be billed while we're waiting for tech support to fix our problems?
Okay... I'm getting off my soap-box... I don't wanna look like a pain-in-the-ass customer... I just love the service, [when it works right] and I want that kinda service back again, since I'm still paying for it.

I need a drink. :P

-Andrew



Read The Full Thread:

vonage growing pains


I'm seeing quite a bit of vonage advertising and I've heard they might be adding
I had that same thought myself - I see new advertising everywhere. My problem is
I have called them about three times and I get them after being on hold for 20 or so



Reebus, I agree that is insane phone time! Have you tried dslreports@vonage.com

Since i posted yesterday my issue seems to have been resolved. I reached vonage


WDA1 posted "And ya know... that's all fine and good... I cetainly hope they can get to point" on 01/16/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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