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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

Vonage UK Review
Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Vonage An Open Letter to Jeffrey Citron, CEO Vonage I switched to Vonage on August

An Open Letter to Jeffrey Citron, CEO Vonage

I switched to Vonage on August 24th and requested that my telephone number be switched from Qwest Communications to Vonage. On August 25th, I received notice via automated e-mail from Vonage that my carrier had refused the request because of a "name mis-match" on the account. I called Qwest and verified that my name on my account was the same as the name I used on the request. So, I then called Vonage and asked to submit the request again. When, on October 4th (6 weeks after I tried to
switch), I called back to find out why the switch hadn't occured, I was told by a manager in your Customer Service Department that handles telephone number transfer requests that Qwest was refusing the transfer and holding my phone number hostage.

At that point, I called Qwest again and talked to their group that handles teleco transfer requests and was told that no request for telephone number transfer showed up on my account. The ustomer Service Representative at Qwest gave me a direct fax line umber to which I could fax my telephone number transfer request orm to expedite the process. However, when I then called Vonage nd spoke to the same Customer Service Manager that told me arlier in the day that my phone number was being held hostage, she told me that Vonage could not provide me with the request orm because she said XO Communications in fact was the carrier that had submitted the request to Qwest. Obviously, she stated, Qwest is lying-they want to keep your business for as long as ossible. She said she would re-submit the request electronically.
After talking to your Customer Service Manager, I contacted the tah Public Service Commission and filed a formal complaint against west Communications because of their unwillingness to elease my telephone number.

November 5th-Now it is a month later. Having heard nothing from Vonage, and still paying $50+ per month to Qwest and $27 per onth to Vonage, I called Vonage yet again to find out the status of y telephone number transfer request. They told me that on October 6th the request was again refused by my carrier because of a name mis-match. Ok, this time, I was on the phone for over 3 hours, calling back and forth to Qwest and Vonage. Once again, Qwest verified that the information on the Qwest Customer Service Record matched the information on Vonage's number transfer request form and told me, once again, that they had no pending
requests for a number transfer on my account from XO Communications.

Then, when I called back to Vonage and spoke to the same Customer Service Supervisor, who at this time informed me that Vonage's carrier, XO Communications, was, in fact, pre-screening the transfer request and not submitting to Qwest even though I had verified over and over and over via multiple hours on the phone with Qwest and Vonage that the information matched.

So, what in the hell do you suggest I do to get my number transferred so that I can be a Vonage Customer? How many customers do you think will stay with you if they have to spend dozens of hours on the phone, over a period of weeks or months, and continue to pay their former carrier as well as you while they wait for a resolution to their problems to appear from the black-hole of Customer Care Follow-Through that Vonage provides? Why doesn't your Customer Care group call XO Communications
and tell them to submit the request? Why doesn't someone call me and tell me when the request fails? Why do I have to continue to call you to find out that I'm still not being taken care of?

Read The Full Thread:

eLNP experiences - please post here

Hi, If you have tried e LNP, please post your experiences here. Success or
Still waiting for LNP & paying to Bellsouth. :( February 28, 2005 Awaiting
No disrespect manway, but lets try and keep the "me too's" out of this thread. The
So, exactly how does one do eLOA/eLNP ? I'm on the phone with the Vonage LNP
I had a very good experience with it. See post : I
One month port from IDT to Vonage Phone number transfer status says it all: May
Did you use the eLNP process :?:
Yes, it was the eLNP process.
I used eLNP to transfer my number from MCI. May 6, 2005 Awaiting Letter of Authorization
I feel for you. January 26, 2005 Awaiting Letter of Authorization January

FRUSTRATED posted "An Open Letter to Jeffrey Citron, CEO Vonage I switched to Vonage on August" on 11/05/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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