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Vonage Amazed, huh? Before you go on bragging about your "amazing" searching abilities,




Amazed, huh?

Before you go on bragging about your "amazing" searching abilities, let's see just how conclusive that thread is:

- The title of the thread asks "Any truth to this? Regarding Motorola VT1005 activation." (Clearly, confusion reigns already.)

- The first poster says, "I'm currently in the process of selling a brand new Motorola VT1005 Vonage branded Voice Terminal. I was emailed by a prospective buyer who stated that Vonage will not activate this type of modem. I've searched all through the forums and found nothing on this." (Apparently, this poster doesn't possess your "amazing" searching abilities, either.)

- The next poster simply links to thread which in the first post begins, "I purchased a pair [of Motorola VT1005Vs] from a person who had cancelled their Vonage account due to poor service. I have twice tried to change the MAC addresses on my account to the Motorola adapters and Vonage reps have told me that Vonage prohibits a device that has once been activated from being used on an other account. I asked "so can I sell the Linksys adapters [I got when I signed up]" and was told Vonage wouldn't turn them on since I had registered their MAC addresses." (Additionally, nowhere in that linked thread does anyone say they have been able to activate an adapter that was previously registered to another user.)

- Poster #3: "It is my understanding that if it has NEVER been registered or activated that it would be OK to sell it and the new owner should not have any problems with Vonage accepting it."

- Poster #4 says he got an email from a Vonage rep saying that a used adapter can be reactivated, but then closes with, "So, I am not sure about this one. Other people have reported that Vonage will only activate a device if it has NEVER been activated."

- "I recently purchased a Motorola VT1005V TA from an Ebay seller," begins post #5. "When I called Vonage to activate it they said they didn't recognize the MAC ID in their database and refused to activate it."

- Post #6: "Call Vonage and have them look up the MAC and get a commitment on whether they will accept it or not. I would be interested in hearing what they have to say."

- Poster #7 claims, "Vonage will reactivate a old device for a new account as long as it's in the database ... good idea to always call and check on the MAC address ... and if someone tells you yeah i'm sure its fine ... ask to speak to someone else ... they might not be able to tell you right away but they could get with the engineers if you give them the MAC/WAN address and let you know once the engineers respond back from checking the database."

- Post #8 closes out the thread by summarizing the still unclear situation: "That is very good to hear. I just hope it holds true."

Even within that single thread, there are conflicting answers directly from Vonage! So do you really believe that the issue in question has been so conclusively answered-and in such a clear and well-documented manner, too-that the notion that anyone could possibly search here and NOT find a clear answer is "amazing?"

The way I read it, confusion on this point still abounds, and like many other things, I suspect the real answer to the question may have much to do with whomever you happen to get at Vonage if you call asking for assistance with this issue.



Read The Full Thread:

Reactivating a Motorola VT1000 to a new phone number.


Hi, my first vonage account used the small Motorola VT1000 voice terminal. I was
the only way to do this is to set up a new account, and you really do need to be on the
Vonage gets pretty strange about stuff like this. I suggest that you call them
Since i wasn't totally clear about this ... the device had to have been ORIGINALLY
Well FYI, there's a TON of people who have been shot down trying to do that. I'm not
I'm only saying what i know ... i can't speak for what the other reps are saying ...
I have been told by Vonage that it is possible and I know another poster here has
ToddlerTN: It seems that you took my comment about searching the forums personally.
Our illustrious host here provides the definitive answer to this very question

ToddlerTN posted "Amazed, huh? Before you go on bragging about your "amazing" searching abilities," on 03/27/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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