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Vonage Along with a Comcast internet service, I have a Vonage account set up at a vacation



Along with a Comcast internet service, I have a Vonage account set up at a vacation property that I rent out in Florida. I chose the $14.99 / 500 minutes per month deal, which is more than enough for my needs. Accordingly, I make it clear to everybody who stays there that calls made to numbers within the U.S. are inclusive, but that international calls should be made only by using a pre-paid calling card, such as can be bought at any local supermarket. So far, that arrangement has worked well, with lots of calls being made to the UK, in particular, using the aforementioned calling cards. Nevertheless, when I discovered only recently that I could simply log in to my Vonage account and block international calls anyway, I was tempted to do so.

Before doing this, however, I emailed Vonage customer service just to check that if I went ahead and asked for them to be blocked, it would still be possible to make international calls using the calling cards .

The answer I received confused me because it claimed that Vonage does not even support the use of calling cards, and added: "hence you will not be able to use calling cards to make International calls."

Now, as I've already indicated, Vonage clearly does (or did) support calling cards, because plenty of people have made international calls with them via my Vonage system over the past 2 years. That said, one of my guests did complain earlier this year that the particular card they'd bought did not work. Apparently, dialling the 'access number' on the card elicited an error message - presumably from Vonage - stating that it was not possible to connect using that card.

Is it the case, therefore, that Vonage does allow calling cards. but only certain types? And if so, does anyone here happen to know which ones (e.g. Sprint) I should advise people to go for? Any help or advice would be greatly appreciated. Thanks.



Read The Full Thread:

What''s the truth about using pre-paid calling cards?


A calling card will work. You're just making an outgoing call to the calling card's
Yes, it was always my understanding, too, that international calls made via a
Vonage does not block the use of calling cards. It is just like dialing any other
One other thing I left out in previous post was that if the number itself was not
Thanks Guys, for all the advice. I can't pretend to understand all the details

surfsup posted "Along with a Comcast internet service, I have a Vonage account set up at a vacation" on 09/18/2008

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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