Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

Vonage UK Review
Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Vonage All, I've been reading over these forums for several days now and have answered


I've been reading over these forums for several days now and have answered many of my questions but still have some issues with my Vonage service. First question:

1. I have 2 Vonage Linksys RT31P2 routers (One for home use and the other for business use) and a Linksys BEFVP41 router ( I have multiple computers on my network) and a Motorola 5120 Surfboard. The way I have this set up right now is from my modem to the RT31P2 (#1) this router has the WAN input for NET access. Output on port one of this router feeds the RT31P2 (#2) WAN input (Not sure why this has to be set up like this, but the phone wouldn't connect with just a port to port connection), and Port 2 from the RT31P2 (#1) feeds Port 1 on the RT31P2 (#2) (No net access for computers on this router w/o this connection). Then I have Port 3 from the RT31P2 running to Port1 on the BEFVP41 router.

I've tried multiple set up's including trying to use corssover cables but this set up seems to work the best. Now that I've established my setup (Please comment if there is a more efficient way to set this up please). I will move on to the performance issues I'm having with my Vonage service.

2. I consistently get the "One way conversation" muted on one end, the receiving end of my conversations. I'd say 1 out of 3 calls at some point in the call the person on the other end will not be able to hear me or it is chopping so bad the audio in incomprehensible. Here are my results from the Voip test from this page:

My Results
Download 4,228,112 bps
Upload 358,176 bps
QOS 98%
RTT 228 ms
MaxPause 60 ms

Now, from what I've read these results aren't too bad and are suppose to be able to support up to 4 lines. I only have 3 lines connected to my network and they are never in use at the same time. I've tried multiple suggestions from this forum to try to fix this problem but have yet to resolve it. I'm hesitant to call customer support back as their solution is always reset the modem and check your bandwidth.

3. Faxing. I realize this is a whole different animal but figured I'd give it a shot here. I have a dedicated FAX line from Vonage for our business (not sure why I have to pay $9.99 for a dedicated one when it seems a regular $4.99 virtual line is working for people on this forum) which rarely seems to receive a complete FAX. Most of our business is done via FAX, so this is a big deal. I will get about 10 pages into a 20 page fax or so and it will disconnect whether I'm receiving or sending. Each time my fax gives the same error, "Poor Line Quality". I've tried hooking a DSL filter to the line (As recommended in this forum) and I've tried dialing *99 (though this doesn't help for receiving) neither of which seems to help at all. The FAX machine and business line are connected to the RT31P2 (#2) so they are not hooked directly into the modem. Am I just holding on to false hopes hoping that I will get this thing to FAX reliably? Not sure if it makes a difference, but I'm utilizing a Brother MFC-9700 fax machine for the business.

Those are the two issues I'm having with Vonage service at the moment. Actually I've been having the poor quality for awhile now and just recently switched the business over (which I hope I don't end up regretting). Anyhow, any insight any of you could provide would be greatly appreciated and I would appreciate any help. Thanks in advance.

Read The Full Thread:

Multiple router setup

Do the poor quality conversations happen even on the RT31P2 connected first in
Paul, Yes, I have the same problem on both of my voice lines. More noticably
Run a call to boston on , and post the detailed results here
Paul, here's the VOIP test to Boston. I ran it about 10x and always had results between
It looks like your problems are caused by a jittery, lossy upstream on the cable

thokar posted "All, I've been reading over these forums for several days now and have answered" on 06/27/2005

Vonage Service Plans

Vonage VoIP Members
Members List Members
New elenapielt
New Today 0
Yesterday 1
Total 98683

Who Is On Site
Visitors 86
Members 0
Total 86

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.23
Change:   N/A
Up to 15 Minute Delay

Site Search

†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.78 Seconds and 468 Pages In The Last 60 Seconds
The Vonage VoIP Forum