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Vonage vs. Time Warner Cable SoCal



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Salt Lake City: impressions after several months




Vonage Reviews

Vonage Alarm.Com absolutely sucks IMHO. I tried out this service for aprox. six



Alarm.Com absolutely sucks IMHO.

I tried out this service for aprox. six (6) months before saying this. I've had a multitude of problems.

For starters, my initial delivery didn't include 1/2 of what I ordered, a bad battery and wireless modem amongst other items.

Service was good at first but progressively got worse. There were days where there was a service outage and absolutely nothing worked. I remembre this one day where we accidently set the alarm off at night, around 6pm or so. The central station never called us (surprise, yeah right) so we called them and let them know it was a false alarm.

I was woken up at 6am by 3 police officers pounding on my front door. They said our alarm went off at around 5:56 and got notified by the central station of such and that our phone line was "dead".

Our phone line was _NOT_ "dead", after a LOT of research the central stations computers "screwed" up and wasn't dialing correctly.

The reason there was even a dispatch was because they didn't log the phone call the night before and they didn't get the alarm signal until 6am... 12 HOURS LATER.

This is just one time of such a screw up from them, there have been other times this has happened as well and I simply do NOT trust them.

We actually got fines from the police department for so many false alarms that I am going to be taking alarm.com to court to recover the fees.

I've also cancelled my account, and got confirmation of account cancellation yet they continue to bill my credit card.



Read The Full Thread:

Alarm.com


Has anyone signed up with www.alarm.com? They use a wireless solutions for home
I have never received a vonage newsletter. Alarm.com seems interesting.
Bump!
Sure, I will take one. Let me go get my straw. :lol:
Huh????
I took it that you were offering bumps of cocaine. Sorry if I misunderstood.
Sorry i did not get it, funny though!
I just signed up for Alarm.com on Monday. It was around $500 with the $100 vonage
Thanks LuvVonage, can't wait for the report! :-D
Received the Alarm.com system today. The base system comes with the base unit,

FocusOnMBM posted "Alarm.Com absolutely sucks IMHO. I tried out this service for aprox. six" on 08/08/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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