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Vonage After nearly 2 years of unbearable service interruptions, I've decided to call
After nearly 2 years of unbearable service interruptions, I've decided to call it quits with Vonage Canada.
Like many other poor souls, I too was suckered into getting the D-Link VWR. The performance on that piece of crap is horribly awful.
The tech. support rep @ Vonage Canada advised me he'd send me a replacement free of charge but I'd be obligated to stay with Vonage Canada for another year or I'd face the dreaded $49.99 disconnection fee.
With the D-Link VWR, I was in a 2 year period where I'd face the $49.99 disconnection fee, and I'm just a month shy of that 2 year mark but I cannot deal with the lack of phone service anymore. I'm going to have to cancel 1 month before the 2 year mark is up, which means I'll end up paying that $49.99.
As I'm typing this, I just hooked up my Primus TalkBroadBand VOIP service. I just have to wait for Primus to port my phone number from Vonage to Primus before I can cancel.
Anyways long story short, the service wasn't all that bad (when it worked), but it's just not reliable. I'm a former Primus customer, and they also allow you to pay via online banking (therefore no interest charges on your credit card).
It's been real Vonage.
Read The Full Thread: Enough is enough
• yes the wife test.
Having been with Vonage 5+ years, I recall the early times
• Not sure why I am replying. Guess I just wonder why if you are resigned that you'll
• ...was a welcome to the typical silence that follows a : I'm leaving....post.
As
• I am on my 3rd year with Vonage Canada and had very few issues.
I hate DSL so won't
• I have saved a lot of money getting rid of my DSL and using Vonage.
No problems
YMS1975 posted "After nearly 2 years of unbearable service interruptions, I've decided to call" on 06/18/2009 |
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