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Topic:
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In The Forum:
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Vonage After a year of struggling with Vonage, 2 TiVOs, and my alarm, I got rid of my Linksys



After a year of struggling with Vonage, 2 TiVOs, and my alarm, I got rid of my Linksys PAP2 Phone Adaptor and replaced it with a D-Link VTA-VR Phone Adaptor and a D-Link DI-102 Broadband Accelerator and all my problems went away. Everything is working perfectly now ! Read on for details.

Equipment:
DirecTV HD TiVo (HR10-250)
DirecTV TiVo (Samsumg)
ADT Alarm System (Ademco box, 12 years old)


Old Setup
-

I got Vonage a little over a year ago. I got a LinkSys PAP2 Phone Adaptor that lasted about a month before dying. It was replaced by another one that was DOA, and then replaced with a third one. The third one died last week. Three Linksys devices going bad in a year, and my other experiences with LinkSys, has me a strong believer that LinkSys is total crap and I will never buy another product.

Vonage phone service has been fair. Many times I hear echo and my wife doesnít really considerate it that useable. Sometimes itís good sometimes itís not. My alarm seemed to work pretty reliably and I guess that itís because itís 12 years old and has a slow modem.

My TiVos have been a problem. I spent a lot of time reading discussion board and trying things and finally settled on settings such as:

Phone Number: 212-277-3895
Dialing Prefix: 12122773895
Call Waiting Prefix: *70,,#019,,

My Direct TV HD TiVo (HR-250) would make about one successful call in about 7 tries. My Direct TV TiVo (Samsung) would make one successful call in about 15-20 tries. The TiVos also try to call a DirecTV 800 number, but with the dialing prefix it would try to call the 212 number instead. This would mean about 20 calls per day trying to get to the DirecTV 800 number that never succeeded. Since I have the 500 minute Vonage plan I had to keep my TiVos unplugged until I got nagged enough to call. I also could not order Pay Per View via the remote even if I plugged the phone line in.

In summary, I have fair phone service, my TiVO could not reliably call in even using the 212 phone number, I could not order Pay Per View, and I had to keep the phone line unplugged from the TiVos all the time.



New Setup
-

With the 3rd LinkSys PAP2 dying and since LinkSys is crap, I set out to find another phone adaptor. I found the D-Link VTA-VR Phone Adaptor and got it at Comp USA for $49. In my research I found a device called a Hawkings HBB1 Broadband Booster that is supposed to help Voip performance. I looked into it and it sounded interesting. I found that there is also the new D-Link DI-102 Broadband Accelerator that does the same thing. I thought about getting one of these and leaned toward the D-Link DI-102 Broadband Accelerator because I was getting the D-Link VTA-VR Phone Adaptor but they cost like $50-$80 and got mostly good but mixed reviews. When I went to CompUSA to get the
D-Link VTA-VR Phone Adaptor several days ago I saw that they have the D-Link DI-102 Broadband Accelerator on a Managerís Special for $39. I bought them both.

I hooked up D-Link devices and started testing. The phone now sounds great. I have not heard any echo, static, etc, so far. My wife said the phone is not great for calling her mother long distance.

The alarm works fine and I noticed that the time it took to communicate with the ADT central office was about ľ as long. ADT called me back much quicker.

Now for the TiVo. Both TiVos were able to make a successful call first time every time. I had no failures on either TiVo for about 5 calls each. They worked first time and they were fast !

I then went one step farther and tried to see if I could dial a load number with my TiVos. I took out the dialing prefix and call waiting and tried a local number. That worked too ! So, my current TiVo settings are:

Phone Number: 443-583-XXXX
Dialing Prefix: (none)
Call Waiting Prefix: (none)

So that means my Vonage line is working just like a normal phone line. The phone sounds great. My alarm works great. I have both TiVos connected all the time and they call in perfectly every time and I can use the local number with no extra dialing options. I can keep both TiVo connected all the time without having it use up my 500 minutes by trying to call DirecTV 20 times a day. And, I can once again order Pay Par View via the remote control which I have not been able to do for a year.

Right now Iím 100 times happier with Vonage. Iím not sure if the improvement came from the D-Link VTA-VR Phone Adaptor replacing the crappy LinkSys PAP2, the addition of the D-Link DI-102 Broadband Accelerator, or both.



Read The Full Thread:

Vonage, TiVo, and Alarm Success !


HMMMM interesting, I have Directv and I have used all the phone number tricks in
I should have followed up. 1) I returned the booster.† It didn't seem to to
Good to know thanks for the info. My upload is 865 solid so I am pretty sure that
No fitler, nothing. I changed the device online at vonage.com/activate it was
THANKS for the info - I'll snag one tomorrow and see if it cures my issues too!

Onazuka posted "After a year of struggling with Vonage, 2 TiVOs, and my alarm, I got rid of my Linksys" on 08/02/2006

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ÜAK and HI residents pay $29.95 shipping. ÜÜLimited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. ÜVALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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