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Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

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Vonage Actually what happened was the "582" zone .20 cent charge did not even exist before



Actually what happened was the "582" zone .20 cent charge did not even exist before 4/6. All there was was the "58" zone at .08 cents.

Vonage suddenly decided (after a year of using the service at .08 cents) that numbers that start with 58 + 2 should be charged .20 cents instead of .08. The problem is most of the populated areas and major citiies of Venezuela start with 58 + 2, so basically Vonage slapped this fee across most of the country (without warning of course).

To top it off - without comparing prices to other VOIPs - no one else has invented this "582" zone nor raised rates. Just Vonage. Did Vonage purposely do this just to generate revenue? Who's to say. But since no one else needed to increase their rates nor add this "special district" it is highly suspicious.



Read The Full Thread:

International Rate Increase With NO Explanation or Warning


Vonage has pissed us off, badly. For a year we called internationally to Venezuela
Read your TOS.. It states that they can change their rates at any given point without
Yes, I am aware of this, but this is a SUBSTANTIAL rate increase with no explanation
I feel your pain but that's unfortunately the way it is with international calls.
Well, I can say this: None of those charge anywhere near what Vonage does now. No
personally at the present time 'No". I went to another VOIP provider a month ago
You may be better off using computers that have USB mic's. That way it doesn't cost
Vonage has almost nothing to do with international rates, it has to do with the
I wish I could believe that, but if you take a look at the stable rates from competitors
Phone carriers have what's called a 'completion rate'. It is the guaranteed rate

mjxnjx posted "Actually what happened was the "582" zone .20 cent charge did not even exist before" on 06/14/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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