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Vonage Actually it says a "minimum of 20 business days". I never said it was hard to do,



Actually it says a "minimum of 20 business days". I never said it was hard to do, I just said it wasn't as easy as you make it out to be. Also they issue customers service credits after the "20 business days" passes without hesitation.

I really have no desire to get involved in a "they suck or don't suck" P'ing contest.

It's the old story ..... all you hear in places like this are the problems and horror stories. How many people will look for a Vonage board just to come out and say how great the service is. I've been involved in Online BBS's since 1981 (actually ran the 2nd one in the USA from my house) and later became involved in a couple company support boards both dialup and internet.... and believe me, 99% of the people don't visit to tell good stories. While you may or may not believe (or want to admit) it, there are more folks WITHOUT problems then with problems. That being said, I have more gripes with the company itself on how they run their operation then you will ever have with the service (or lack of) that you get. I'm definately not a "fan-girl". They are obviously doing very well and suffering severe growing pains at the same time.






Read The Full Thread:

Number Finally Transfered After Contacting Florida PSC


Well finally 2 weeks after contacting the Florida Public Service Commission
How did you find out who the local LEC was? I have a complaint pending, but am unable
That's interesting. When I contacted my local CSC (IL) I was told they couldn't
I too waited almost 3 months. While it is not complete, I was notified today of my
"Target Transfer Date" = means nothing. It's a date created by Vonage that they
Well, you have to do what you have to do when you have been waiting *MANY MONTHS*
Just tellin' ya like it is hon'. If it makes you feel better then by all means go for
"If anyone can show me a law that states a landline number MUST BE PORTED BY LAW (other
:eek: Oh no! VonTageGal, please don't tell me you have been drinking the company

VonTageGal posted "Actually it says a "minimum of 20 business days". I never said it was hard to do," on 04/06/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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