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Salt Lake City: impressions after several months
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Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




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Vonage Actually I was not caught on a bad day. I am just sick and tired of people who think



Actually I was not caught on a bad day. I am just sick and tired of people who think they need to milk Vonage for every cent or feel they are being cheated in some way. Regardless of $14.99 or $17.99, it's still cheaper then a local phone company especially when you add in all the free features. And my point is, just move on if you think it will be better elsewhere.

As for unlimited, well that's a play on words. If a Residential customer was to go over 5000 minutes one time, it would not be held against them. However, when Vonage has the volume of fraud it does with businesses and telemarketers using Residential accounts, there has to be checks and balances in order for Vonage to protect itself. Look into any other company that offers anything Unlimited and you will see that even they have stipulations. Unlimited usage within practical standards is fine.

I do not think Vonage users would like it if it were truly Unlimited and thousands of people would just leave calls connected all the time to keep the channel active. This would result in reduced or no capacity to be able to place phone calls and then the ones complaining about Unlimited now would then be complaining about All Circuit Busy messages when trying to make phone calls. And just an FYI, this would happen with any phone company that did not place restrictions on minutes used at some point due to there is no such thing as UNLIMITED capacity.



Read The Full Thread:

Why the increase in 500 minute plan only?


Why would they increase the 500 minute plan from 14.99 to 17.99....(the ones that
Did you write a letter to your Congressman, Governor, Senator, and the President
I would guess the reason is the majority of the costs for Vonage revolves around
A true definition of a word can longer longer be defined by it's original meaning.
I had to vote for the 5000 in this case. When you look at plans on the website the Residential
I don't know about how it works now, but in the past Vonage also looked at calling
I would hope so, consider a family with a couple of teenage daughters at home who
I would have your girls have their friends call then you don't care since incoming
Just a for instance, my daughter is in her own apartment at school and my son is just
As another poster said, about half of those minutes shouldn't count, since at

VonTechMgr posted "Actually I was not caught on a bad day. I am just sick and tired of people who think" on 01/10/2009

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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