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Hard Wiring - Installation
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Hard Wiring - Installation
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In The Forum:
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Topic:
Unable to connect Wireless router to Vonage router
On Jun 16, 2013 at 11:32:11


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Vonage Actually I am having an experience with my wireless ISP (WISP). I actually have



Actually I am having an experience with my wireless ISP (WISP). I actually have 2 WISP's . My primary one has great speeds (768 to 1M down, and 512 up). My secondary has poor sppeds (256 down, 90 up).

I order Vonage. Very impressed with the company and their online experience. I get the telephone adapter and hook it up to my primary WISP. The quality is terrible. I call Vonage support. They were very responsive and walked me through reseting the ATA to get new firmware. That improved the sound a bit. After trying it for a few more days, I decided it wasn't all that great. To test it on a cable modem connection instead of wireless, I took it to a friends house. The service was AWESOME! So, that means something is up with my WISP.

I get on this forum and try some port forwarding and stuff. No improvement. I then disconnect everything from my WISP except the ATA. Still crappy quality. I finally decided to try it on my slow secondary WISP. Guess what? Excellent quality!!!

What the heck? If I were keeping the secondary WISP, it would be no big deal. But their speeds are too slow for me to work from home; so, it is gettting disconnected.

Why does a slow WISP work so well when my fast one doesn't? I'm stumped. I checked their website for the list of blocked ports. None of them relate to the ports the ATA use.

So, does anyone have any suggestions on what I should ask my WISP? Without a doubt they are the ones causing the issue. I know it's not a latency problem because my other WISP works perfectly.

justbn





Read The Full Thread:

Vonage and Wireless Broadband??


My co. is getting rid of cable internet access and beginning next week will be receiving
The distance would not caused any problems for your connection. It takes as long
If you or anyone here has any idea as to why please let me know now. I am moving to the
Oh, I do have one suggestion. It could be that your primary WISP is on a frequency
Run a ping plot with both WISPs and see if you have latency or other issues. http://www.pingplotter.
Here's an update. I am cancelling Vonage. After using it for several days on both

justbn posted "Actually I am having an experience with my wireless ISP (WISP). I actually have" on 05/05/2004

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