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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

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How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

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Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

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Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

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Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

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IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Vonage About a year ago, I moved into a new home that had a GE Simon Alarm System already

About a year ago, I moved into a new home that had a GE Simon Alarm System already installed. I already had Vonage and I have no desire to sign up for a home land line because of bad experiences with Qwest. For home insurance, I was offered a significant discount if I signed up for a centrally monitored security system. So I called our local utility company that also offers security system monitoring to ask if they had some solution that supported those with Voip. They sent out a technician that actually connected my home telephone wiring to Vonage adapter and it worked great, every test I did over the past year worked flawlessly.

However, recently I started experiencing some of the common problems that have been reported with my router/phone adapter(WRTP54G) such as router freezing, slow internet connection, packet loses, lost connection, and I had to reboot the device almost daily. However, as long as the internet connection was active, the phone still continued to work fine.

The network problems were annoying and I eventually got fed up and upgraded to the Motoroal VT2542, my network is working the way it should be and I now have a superfast connection. However, I am now having phone issues for incoming calls (outgoing calls work great 100% of the time). About 50% of the time when an incoming call is received, I'll get a quick ring or two and then nothing, the person making the call will either immediately be disconnected, or will hear some very loud static after a couple of rings.

I experimented and discovered if I disconnect the VT2542 from my home phone wiring the problem goes away. I've disconnected my phone from my home wiring so the only thing connected was the security system and the problem exists, so for some reason it isn't playing well with my security system. Since my phone works without my security system, one may assume that my security system is at fault, yet the fact that it worked great with the WRTP54G for about a year leads me to believe that it has something to do with the VT2542. I should also note the problems exist only for incoming calls and the security system. All tests made with the security system and outgoing calls work great.

I have called and e-mail Vonage several times, they say they changed a couple of settings, we give it a try, it works 50% of the time, and when it does they say 'problem fixed' and hang up. But the problem inevitably returns. I have looked at the telephone NID and verified that all wires to the landlines have been disconnected, I have tried using a splitter to the phone adapter so one line goes directly to the phone, the other to the home wiring without any success.

Does anyone have any advice? I have searched long all over the 'net and can't find anyone with similar problems.

Read The Full Thread:

VT2542 with Simon Home Security System Drops Incoming Calls

This is a total shot in the dark, but you could have a polarity issue. Phone systems
Steve48, Thanks for suggesting a polarity check. Today I activated monitoring
I've been trying to figure out myself how to hook up the monitoring to my security
If you have a voltmeter, check the polarity on the red and green wires at one of the
khan59, your alarm system should be connected directly to the Vonage box, and

jds4life posted "About a year ago, I moved into a new home that had a GE Simon Alarm System already" on 08/12/2007

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