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Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage A few years ago, I lived in north Texas and had Southwestern Bell (SBC). During



A few years ago, I lived in north Texas and had Southwestern Bell (SBC).

During the 1.5 years I had their landline, I was plagued by outages of two kinds:
- No dial tone (occasional)
- Someone's MoDem on my line so I couldn't use it (annoyingly frequent)

I submitted multiple "service" requests to SBC "customer service" on this issue. I even called them on my cell phone and let them listen to the hiss of someone else's MoDem on my landline.

After MONTHS they changed my house's connection to another wire pair and this problem was solved.

I switched to Vonage.

I've had Vonage for almost 4 years since then in 3 US states (TX, OK, FL) as well as using it travelling in several locations in the US and overseas.

Most of the Vonage outages have been due to ISP internet outages or degraded service. Some have been due to Vonage outages.

But less outage time on Vonage in ~4 years than on SBC in 1.5 years.

And a whole lot cheaper.

And I kept my number when I moved.

Vonage has ~2.5M customers. People with problems will be over-represented on such a website as this.

I wish I had a site to express my "satisfaction" with SBC back then....



Read The Full Thread:

Why staying with Vonage?


Reading about quite a few problems some folks are experiencing with Vonage, why
I, for one, did get rid of them. A trial with Unitz showed Unitz's service to be significantly
Why keep Vonage? 1) Because it works, at least when my ISP works. Other than
Because Vonage works, and it works good. I know exactly what my bill is every month,
I am with staying with Vonage because of several reasons: 1. The Price, $39.99
Great lists. Why I stay: 1) voice Messages received by email. This is a godsend
No better solution for Canadian snowbirds who spent their winters in the sunny
14 months and counting for me that Vonage has been my only phone line at home. First

qwertyui posted "A few years ago, I lived in north Texas and had Southwestern Bell (SBC). During" on 08/10/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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