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Vonage AN update
I called the number listed on the board for the ( is it Jersery)
AN update
I called the number listed on the board for the ( is it Jersery) tech support. THe gentleman I spoke to agreed that I should not have had to get a new number and told me that he was filling out a report - ticket for the tech support to check the line? He did several test calls and suprise suprise, all of them came through . He took down numbers that were having problems getting through to me, my doctors and the hospitals locally, my sister in Brooklyn, my mother in law in virginia, I gave him every single number to show him it was a wide spreadproblem. He told me he would make sure they fast tracked his report so it would be seen right away. He also told me he would email me as soon as they were done with their testing. And told me that he would personally make sure that the second number was removed and that I would get my old number back. That was yesterday morning and I'm still waiting for a call back or email. The problem is still occuring but a bit more sporadically, so I have no idea what to think. I am seriously considering giving up Vonage and having an all in one package with Time warner now. If they can give me my same number I think that I'll do that.
more update... I've been sitting on hold for 55 mins now..... wonder if they'll get to me today?
Read The Full Thread: Problems with incoming calls linksys PAP2
• 1. Your location New York
2. Your ISP name and type (cable, DSL, wireless etc):
• Good Lord. Unfortunately, it's unlikely that you'll get much response here in
• I am having the same problem of fast busy signal. I have tried calling tech support
• There's NO legitimate problem which would require you to get a new phone number,
• Why does a new proxy mean a new number?
• I have no idea. THat's what the tech guy told me, I had to do. I asked several times
• Why does a new proxy mean a new number?
If your problem is not corrected I
• Hi Vericute1 :
is your problem resolved now ?
• I called vonage customer care and was on phone with them for 1 and half hour. The
verycute1 posted "AN update
I called the number listed on the board for the ( is it Jersery)" on 05/12/2006 |
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