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Vonage 3 call examples all today 20th Feb 06.
1st example
UK Time 19:52 from a BT
3 call examples all today 20th Feb 06.
1st example
UK Time 19:52 from a BT Cellnet mobile
Caller Dialled 3 times only on 3rd attempt successfullly got through.
1st 2 attempts, got crackly line with what sounds like a woman repeatedly saying something very indistinct like "please retry". Could not hear called person.
Vonage Receiver 1st attempt did not answer phone.
2nd attempt answered phone, could hear caller distinctly but caller could not hear them.
3rd attempt successful.
Activity log on Vonage account only shows 2 calls. However, phone's handset shows 3 calls received.
2nd example
21:19 from a BT landline
Caller made one dial attempt. Got crackly line with what sounds like a woman repeatedly saying something very indistinct like "please retry". Could not hear called person.
Vonage receiver could clearly hear caller, but caller could not hear us. Called caller back successfully
3rd example
21:58 from same BT Cellnet mobile
Caller - Two dial attempts made, 2nd attempt successful.
1st attempt got crackly line with what sounds like a woman repeatedly saying something very indistinct like "please retry". Could not hear called person.
Vonage Receiver Could clearly hear caller, but caller could not hear us.
* this is a recurring problem
* I have had this problem over 2 different routers
* have had this from callers on other networks,
If you have this problem, ... please call Vonage customer care and get them to add your details to ticket 3953392.
Read The Full Thread: Caller can''t hear us but can hear strange voices ;-)
• Hi - not had the same symptoms as you but have had callers ring and have heard sounds
• it does sound like the same thing ... until I listened very carefully I thought
• I've been having the same problems myself, I thought it was just me though.
I'll
• I had the same problem again tonight, and managed to record what I could hear.
See
• I had "Tier 3" customer service call me today about this problem ... still investigating
• "Tier 3" do appear to have fixed the problem - I don't know how, but it hasn't happened
ifd001 posted "3 call examples all today 20th Feb 06.
1st example
UK Time 19:52 from a BT" on 02/20/2006 |
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